ZS Associates

Client Insights & Market Research Associate Consultant

ZS Associates$88K — $105K *
Pharmaceuticals & Biotech
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • PhD or Master's degree with a quantitative background; or 2-5 years of relevant experience.
  • 2+ years of experience in market research or consulting.
  • Proficiency in managing client relationships and presenting findings.
  • Strong skills in primary/secondary research methodologies.
  • Excellent analytical, problem-solving, and critical-thinking skills.
  • Superb communication skills, particularly for non-technical audiences.
  • High attention to detail and strong organizational abilities.

Responsibilities

  • Lead market research projects for a global biopharmaceutical client.
  • Design and execute market research initiatives with actionable insights.
  • Act as main communication point for client stakeholders on project updates.
  • Coordinate project execution with global teams for quality deliverables.
  • Conduct analyses to identify customer needs and market opportunities.
  • Translate complex data findings into clear presentations for stakeholders.
  • Support project planning, risk management, and status communications.

Benefits

  • Comprehensive total rewards package supporting health and well-being.
  • Professional development through robust skills-building programs.
  • Flexible hybrid working model combining remote and on-site work.
  • Cross-functional skills development and career progression opportunities.
  • Internal mobility paths for growth and role expansion.
Full Job Description
Strategy Insights and Planning Associate Consultant

ZS's Strategy Insights and Planning teams partner with clients to design and deliver solutions to help them tackle a broad range of business challenges. Our teams work on multiple projects simultaneously, leveraging advanced data analytics and problem-solving techniques. Our recommendations and solutions are based on rigorous research and analysis underpinned by deep expertise and thought leadership.

What you'll do
  • Lead and support market research projects for a global biopharmaceutical client, helping answer key commercial and strategic business questions.
  • Design and execute primary and secondary market research initiatives, synthesizing findings into actionable recommendations for clients.
  • Partner directly with client stakeholders and serve as a day-to-day point of contact for project updates, deliverables and strategic discussions.
  • Coordinate and manage project execution across global teams, including colleagues based in India and Argentina, ensuring high-quality deliverables and adherence to timelines.
  • Conduct market research analyses and leverage data to uncover insights related to customer needs, market dynamics and business opportunities.
  • Translate complex research findings into clear, compelling presentations and recommendations for both client and internal leadership teams.
  • Support project planning, risk management and status communications to ensure successful project delivery.
  • Contribute to the development of junior team members through coaching, mentorship and collaborative problem solving.
  • Demonstrate curiosity, attention to detail and a willingness to learn while developing expertise in the healthcare and life sciences industry.


What you'll bring
  • PhD or Master's degree with a bachelor's degree in business, economics, marketing, psychology, life sciences, social sciences or another quantitative discipline. In lieu of a PhD, candidates with 2-5 years of relevant professional experience will be considered.
  • 2+ years of professional experience outside of academic research, ideally in market research, consulting, strategic insights, customer insights or a related business-focused environment.
  • Experience managing client relationships and presenting findings to stakeholders.
    Strong market research experience, including primary and/or secondary research methodologies.
  • Demonstrated ability to manage multiple workstreams and collaborate with global teams.
  • Strong analytical, problem-solving and critical-thinking skills.
  • Excellent written and verbal communication skills with the ability to communicate complex findings to non-technical audiences.
  • High attention to detail, strong organizational skills and a commitment to producing high-quality work.
  • Proven ability to work independently while thriving in a collaborative team environment.
  • Willingness to learn and develop expertise in the healthcare and life sciences industry.


Preferred Qualifications
  • Experience in the pharmaceutical, biotechnology or healthcare industry.
  • Previous consulting experience, either at a consulting firm or in a client-facing advisory role.
  • Experience supporting commercial strategy, customer insights, brand strategy or market access initiatives.

How you'll grow:
  • Cross-functional skills development & custom learning pathways
  • Milestone training programs aligned to career progression opportunities
  • Internal mobility paths that empower growth via s-curves, individual contribution and role expansions


Perks & Benefits:

At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well-being, financial future, time away, and professional development. With robust skills-building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you'll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in United States, visit ZS US office locations | Where we work | ZS.

Hybrid working model:

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Travel:

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

About ZS Associates

ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most valuable asset is our people?a fact that?s reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond.
Learn more about ZS Associates
Size
10,000 employees
Industry
Founded
1983

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