Netsmart is seeking a proven, relationship-driven Client Alignment Executive to lead strategic growth and retention initiatives across our Public Sector client portfolio. In this role, you will serve as a trusted advisor to executive leaderspartnering with state and local agencies to align Netsmarts innovative health and human services solutions with their organizational priorities. Youll leverage your expertise in enterprise sales and account management to strengthen partnerships, expand solution adoption, and drive measurable outcomes. The ideal candidate is a consultative sales professional who excels in navigating complex environments, fostering executive relationships, and identifying new opportunities for transformation. This is a high-impact role for a seasoned professional who thrives at the intersection of strategy, technology, and client success.
Responsibilities
- Fully accountable for attainment of annual sales quota for software licenses, maintenance, hosting, solutions and services for a small number of strategic client relationships
- Cultivate executive relationships that include C-Level leaders (department heads, administrators, commissioners, bureau chiefs, CIOs) and business counterparts to ensure growth of the client relationships and software transformational opportunities
- Meet with clients to establish alignment plan parameters, build and nurture the relationship and assist in identifying further opportunities
- Develop communication strategies and effectively deploy them to share Netsmart's overall guiding principles and strategic imperatives, solution offerings, technology, and consulting services and how they relate to provide total client value and foster healthy client relationships
- Collaborate across professional services, hosting and operations teams to bring the right resources to the client alignment and sales efforts
Qualifications
Required
- Bachelors degree or equivalent experience
- At least 5 years sales or account management experience with health care and/or technology services and solutions
- At least 5 years of Public Sector Enterprise Sales experience
- Demonstrated ability to personally close and/or manage complex technical deals and partnerships
- Exceptional written and verbal communication skills
- Effective presentation skills, including presentations in a sales capacity.
- Strong interpersonal skills with outstanding relationship building skills.
- Effectively collaborate and communicate with all levels of management and cross-functional teams.
Preferred
- Health and human services or post acute work experience
- Experience developing, growing and sustaining revenue relationships with clients
- Experience leveraging service-delivery for long-term clients
Expectations
Up to 50% travel
