The Role: As a Client Advisory Manager, you will own a portfolio of 40-60 members, made up of Heads of TA and their senior team members. You'll be the main point of contact for these members and responsible for their experience and outcomes in the Council.You'll help members make progress on real challenges, like improving recruiting efficiency, building internal mobility programs, combating candidate fraud, and using AI in recruiting. You'll also bring what you learn back to the team to shape how the Council grows.
Who You Are:You connect the dots. You pull together insights from people, conversations, and data, and turn complexity into clear, practical advice.
You have executive presence. You earn the trust of senior leaders quickly and lead high-stakes conversations with confidence and humility.
You're a builder. You enjoy creating something new and are comfortable managing ambiguity. When there's no playbook, you bring curiosity, initiative, and follow-through.
What You'll Do:Advise senior TA leaders- Hold quarterly strategy calls with members to understand their biggest challenges and advise on them
- Answer member questions by drawing on peer experience across the Council and Veris research & benchmarking
- Introduce members to their peers who have solved similar problems
Facilitate executive conversations- Plan and lead virtual and in-person roundtables where members discuss shared challenges
- Run in-person convenings that bring cohort members together, plus sessions across cohorts
- Lead focused sessions for members' senior team members (e.g., their deputies and direct reports)
- Prepare members ahead of key events & roundtables so they get the most out of them
Build lasting relationships- Run onboarding for new members that sets the foundation for long-term engagement
- Build trusted relationships so members see you as their go-to advisor
- Monitor the health and engagement of your cohorts and act early when something needs attention
Shape the product- Spot patterns across conversations, industries, and data, and turn them into clear guidance for members
- Share what you're hearing from members to inform strategy and improve the Council
- Work cross-functionally to refine and launch new services
The Requirements:- 3-5 years of experience in a high-ownership, client- or stakeholder-facing role, such as consulting, executive advisory, or customer success
- Proven ability to build credibility with senior leaders and lead unscripted, executive-level conversations
- Comfort synthesizing insights across conversations, industries, and data to give clear, practical guidance
- A track record of working independently in fast-moving, ambiguous environments
- Strong responsiveness and a bias toward action
- Willingness to travel 1-2 times per month on average (about 30% in peak quarters, 15-20% in off quarters)
The Compensation & Benefits Package:- Salary: $92,500-$115,000 annually, depending on experience
- Hybrid Schedule: 2-3 days per week in our Washington, DC office, varies per week depending on the time of year
- Time Off: Unlimited PTO, plus monthly mental health days
- Health & Wellness: Medical, dental, and vision coverage, plus a $1,000 annual wellness stipend
- Retirement: 401(k) with up to 4% employer match
- Family Support: Paid parental leave
Work Authorization:Applicants must be authorized to work in the U.S. without current or future visa sponsorship. Unfortunately, we are unable to consider OPT/CPT holders.
Please keep in mind: Research has shown that candidates from underrepresented backgrounds only apply to jobs when they meet 100% of the requirements vs. their majority counterparts, which apply at a much higher rate if they meet 50-60% of the requirements. So, with that being said, if you are interested in the role, we would love to hear how you can leverage your talents to be an awesome culture add.
