Amazon Web Services (AWS) is seeking a Data Center Engineering Operations (DCEO) Facility Manager to join the Global Infrastructure Operations organization and serve as a technical resource and leader within data centers. The position will help ensure overall availability and reliability to meet or exceed defined service level agreements of data center operations. The DCEO Facility Manager is responsible for the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center. This role will assist in maintaining high reliability and performance while keeping the operating costs of the facilities at a minimum. This equipment supports mission-critical servers and must maintain a 99.9999% uptime.
This role acts as Amazon's front line when it comes to electrical and mechanical equipment troubleshooting. The team will maintain, operate, and troubleshoot mission critical data center facility equipment including electrical support equipment such as stand-by diesel generators and related fuel systems, 3-phase electrical systems that include switchgear, UPS units, PDCs, and busways, among others. Mechanical equipment may include various types of computer room cooling units, chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire suppression systems, building automation systems, and general facilities equipment.
This position requires that the candidate selected be a US citizen and obtain and maintain an active TS/SCI security clearance with polygraph.
Key job responsibilities
- Oversee all aspects of the data center's critical infrastructure. Ensure that all work performed within the space is done to high quality and without impact to internal/external customers
- Oversee the safety, security, availability, quality, and performance of the team, while driving a positive customer experience across multiple shift schedules
- Manage teams of 24x7 engineering technicians and Facility Managers in all facets of their career
- Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion
- Ensure staffing levels are maintained and grow with expansions
- Be actively involved in ongoing construction activities
- Coordinate daily with a multitude of third party vendors ensuring adherence to contracted SLAs
- Effectively and efficiently manage the operations budget and expenditures
A day in the life
Your normal day will be anything but normal. You have the opportunity to manage a high performing team that is tasked with the Operations & Maintenance (O&M) of a unique critical infrastructure environment. The team knows their roles, and they know how to succeed. Managing and sharing in their success is exciting and rewarding. High performing partner teams are woven into every step of the O&M, the acceptance of construction, management of the security parameters, and the overall safety, security, and availability considerations. This all ensures that no two days are the same. You will end your day with the satisfaction of knowing that your contributions have significant impact on the mission of our customers.
BASIC QUALIFICATIONS
- 2+ years of management/team lead function experience
- Bachelor's degree in electrical engineering, mechanical engineering or a relevant engineering discipline
PREFERRED QUALIFICATIONS
- 5+ years of working in a data center or other mission critical environment with an emphasis on building and equipment operation experience
- Experience as a people manager in data centers or another mission-critical environment, with an understanding of mission critical systems (Data Centers, Hospitals, Power plants, military facilities, etc.)
- 5+ years of in a managerial/supervisory role with 5 or more direct reports experience
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TX, San Antonio - 117,300.00 - 171,300.00 USD annually
