Claims Supervisor

Hankey Group External • $75K — $98K *
Los Angeles, CA 90011In-Person
Finance & Insurance
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5+ years in bodily injury and property damage claims handling with an Insurance Carrier
  • 3+ years in claims supervision, specifically in Personal Auto claims
  • Experience with litigated claims is advantageous
  • Demonstrated leadership and team management capabilities
  • Strong communication and interpersonal abilities
  • Proficient in claims management software and Microsoft Office Suite
  • Bachelor's degree in a related field preferred, but not mandatory

Responsibilities

  • Recruit and train a team of Personal Auto Claims Adjusters
  • Mentor adjusters to achieve performance goals and enhance customer service
  • Monitor claims for compliance and accuracy
  • Collaborate with other departments to improve claims processes
  • Manage complex or escalated claims for effective settlements
  • Stay updated with industry trends and regulatory changes
  • Prepare and present claims data to management

Benefits

  • Comprehensive medical, dental, and vision health plans
  • 401K with employer matching and Employee Stock Ownership Program
  • Transportation reimbursements for on-site employees
  • Clear career advancement opportunities
  • Wellness programs including onsite yoga and fitness facilities
  • Access to pay before payday via UKG Wallet
Full Job Description
Los Angeles | Remote/Hybrid/In-Office (In-Office Preferred) |Auto Insurance Claims

Pay Range: $75,000- $98,000 Per Year. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.

As a Claims Supervisor at Knight Insurance Group, you will manage and lead a team of Personal Auto Claims Adjusters. Your primary responsibility will be to oversee and optimize the claims handling process to ensure timely and accurate resolution while maintaining the highest level of customer satisfaction. We are looking for a candidate with a minimum of 8 years of experience in claims who can bring leadership, expertise, and dedication to our team.

What You'll do as a Claims Supervisor:

  • Recruit, train, and supervise a team of Personal Auto Claims Adjusters.
  • Provide guidance and mentorship to claims adjusters, ensuring they meet performance goals and deliver exceptional customer service.
  • Monitor claim files for accuracy, compliance, and adherence to company policies and regulatory requirements.
  • Collaborate with other departments to streamline processes and enhance the overall claims experience.
  • Handle complex or escalated claims and ensure fair and efficient settlements.
  • Stay current with industry trends, best practices, and changes in insurance regulations.
  • Prepare reports and present claim-related data to management.


Qualifications

What we look for in our Claims Supervisor?

  • Minimum of 5 years of experience in claims handling of bodily injury and property damage claims with an Insurance Carrier or Third-Party Administrator.
  • Minimum of 3 years of experience in claims supervision, with a strong background in Personal Auto claims with an Insurance Carrier or Third-Party Administrator.
  • Litigated claims handling a plus.
  • Proven leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Excellent writing skills.
  • Knowledge of insurance regulations and industry standards.
  • Detail-oriented with strong analytical and problem-solving abilities.
  • Proficient in using claims management software and Microsoft Office Suite.
  • Bachelor's degree in a related field is preferred but not required.


Benefits

What do we offer?

  • Medical, Dental, Vision, Supplemental Life Insurance, LTD, and Flexible Spending Account
  • 401K and Employee Stock Ownership Program (employer matching)
  • Metro Tap Card and Metro-link Reimbursement (On-Site CA Employees)
  • Career Path Opportunities
  • Onsite Yoga, Pilates, Onsite Gym (On-Site CA Employees)
  • UKG Wallet (access to your pay before payday)


About Hankey Group External

Hankey Group External Careers

There has never been a more opportune time to join Hankey Group External, a leader in innovative business solutions. As a company committed to excellence and professional growth, Hankey Group External offers a plethora of job opportunities that pave the way for a thriving career in various industries.

Explore Career Opportunities

Hankey Group External is actively hiring and seeks to attract skilled professionals who are eager to drive innovation and lead with creativity. The company offers positions that challenge individuals to excel in their fields and contribute to groundbreaking projects.

Innovative Work Environment

At Hankey Group External, the team is dedicated to fostering an environment where innovation thrives. Employees are encouraged to bring fresh ideas and perspectives to the table, ensuring that the company stays at the forefront of industry advancements.

Diversity and Leadership

Leadership at Hankey Group External is about more than guiding teams—it's about inspiring each member to achieve their best. With a strong emphasis on diversity and inclusion, the company cultivates a culture where everyone’s voice is heard and valued. This commitment to diversity enriches the company culture and drives comprehensive solutions.

Professional Growth and Development

Career advancement is a cornerstone of Hankey Group External’s ethos. Employees enjoy access to a variety of training and development programs, including leadership training and diversity workshops, which equip them with the tools needed for success. Networking within the company is highly encouraged, providing numerous opportunities for professional and personal growth.

Internship Programs

For those starting their career journey, Hankey Group External offers robust internship programs that provide invaluable industry experience and exposure to real-world challenges. Interns at Hankey Group External gain practical skills that make them competitive candidates for future employment opportunities within the company.

Benefits and Employee Support

Recognizing the importance of comprehensive employee support, Hankey Group External provides an impressive array of benefits. These are designed to support not only the professional life but also the personal well-being of its team members.

Join the Hankey Group External Team

Explore the various job opportunities at Hankey Group External by searching available positions that match your skills and interests. The company is looking for passionate, curious, and solution-driven team players ready to make a significant impact.

Stay Connected with Hankey Group External Careers

Keep up to date with career tips, insider perspectives, and industry-leading insights—all from the professionals at Hankey Group External. Tailor your subscription to receive job alerts, latest news, and insider tips directly suited to your career preferences.

Apply Now

Ready to take the next step in your career? Prepare your resume, sharpen your interview skills, and apply for a position at Hankey Group External. Discover the exciting and rewarding opportunities that await at Hankey Group External, where career development is always a priority.
Learn more about Hankey Group External
Industry
Finance & Insurance
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Hankey Group External

  • Claims Supervisor
    $75K — $98K *
    Los Angeles, CA 90011 (Los Angeles County)
    Today
    Finance & Insurance
    In-Person
  • Senior Accountant
    $75K — $100K *
    Los Angeles, CA 90011 (Los Angeles County)
    Yesterday
    Finance & Insurance
    In-Person
  • Senior Commercial Auto Claims Adjuster
    $80K — $100K *
    Los Angeles, CA 90011 (Los Angeles County)
    Yesterday
    Finance & Insurance
    In-Person
  • Westlake Financial Services
    Area Sales Manager
    $60K — $125K *
    Detroit, MI 48228 (Wayne County)
    5 days ago
    Manufacturing & Automotive
    In-Person
  • Westlake Financial Services
    Regional Sales Manager
    $120K — $180K *
    Freehold, NJ 07728 (Monmouth County)
    1 week ago
    Finance & Insurance
    In-Person

More Finance & Insurance Jobs

Find similar Claims Supervisor jobs:

NationwideLos Angeles, CA