Position Summary: The Claims Specialist is responsible for managing all aspects of complex third-party liability claims, including class actions and high exposure matters, from inception through conclusion, brought against a wide variety of insureds, with a concentration in employment practices matters.
The responsibilities for this role include: providing superior customer service, directing investigations, managing litigation, making coverage determinations and preparing coverage position letters, investigating losses, documenting claim handling, evaluating and projecting potential exposures, setting judgmental reserves, developing and implementing effective resolution strategies, managing outside counsel and experts to control expenses, collaborating with underwriting partners on policy renewals, identifying existing claims and trends to support business efforts and promote client relationships, making presentations to both claims and underwriting management.
In order to be successful, the Specialist must be able to work as a team member not only within the claims department, but also develop relationships with other departments, primarily underwriting. The Specialist must be able to prioritize, and to timely complete all tasks and comply with department policies and procedures. In addition, the Specialist must be committed to the role and the demands of a high performing claims team. This position requires occasional travel to attend client service meetings, mediations, and trials.
Essential Duties:- Keep supervisor informed of activities and situations which will impact the achievement of corporate and department goals and objectives.
- Perform other related duties as required to achieve the goals and objectives of the company and department.
Skills, Knowledge, and Abilities:
- Strong drive and commitment to the role
- Excellent written and oral communication skills.
- Excellent analytical, organizational, and problem-solving skills.
- Excellent knowledge of Excel, Word, and Outlook
- Strong interpersonal skills.
- Must be detailed-oriented.
- Time management and decision-making ability.
- Ability to maintain confidentiality of company-sensitive data.
- Proven ability to analyze policies of insurance and legal documents.
- Excellent negotiation skills
Education/Experience:- Bachelor's Degree or equivalent required. JD highly preferred.
- Multi-state claim adjuster licenses preferred.
- 1-3 yeras experince a plus
In New York City, NY the pay range for the role is 100,000-125,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. In addition, Hudson/Odyssey offers a comprehensive benefits package. This range is specific to New York City, NY and may not be applicable to other locations.
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