IAT Insurance Group

Claims Major Case Director

IAT Insurance Group$92K — $130K *
Finance & Insurance
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree with 12+ years of insurance claims handling experience or equivalent.
  • 8+ years in General Liability and Commercial Auto claims with values over $250,000.
  • Strong coverage analysis skills and experience drafting coverage position letters.
  • Extensive knowledge of general liability, construction defect, and commercial trucking claims.
  • Experience managing litigated files and directing defense counsel effectively.
  • Excellent negotiation skills for direct claimant interactions.
  • Willingness to travel 4 days a month.

Responsibilities

  • Manage complex claims with significant financial exposure according to guidelines.
  • Oversee independent investigators, appraisers, and defense counsel; develop litigation strategies.
  • Interact with underwriting partners and report to reinsurers as needed.
  • Escalate time limit demands and assist senior specialists with claim analyses.
  • Investigate claims by gathering information and conducting thorough interviews.
  • Identify subrogation opportunities and set appropriate reserves accordingly.
  • Negotiate settlements and maintain communication with all relevant stakeholders.

Benefits

  • 401(K) matching and profit-sharing opportunities.
  • Performance-based bonuses.
  • Flexible work schedule with hybrid remote work options.
  • Comprehensive benefits package as detailed on the company website.
Full Job Description
IAT Insurance Group has an immediate need for a Major Case Unit Director that can report to one of the following IAT locations:
• Cheshire, Connecticut
• Naperville, Illinois
• Rolling Meadows, Illinois
• Sarasota, Florida
• Alpharetta, Georgia
• Virginia Beach, Virginia
• Scottsdale, Arizona
• Spring, Texas

This role works a hybrid schedule that requires working from the office Monday through Wednesday, with the option of working Thursday and Friday remotely.

While we prefer candidates to work from one of our listed IAT office locations, we're open to considering fully remote arrangements for the ideal candidate.

This role is a true complex claims handling role that is tasked with managing those claims that are most complex and have the greatest financial exposure under our commercial liability policies. The ideal candidate for this role will be an experienced claim professional with extensive experience handling construction defect and general liability claims including, premises and liquor liability, as well as auto and trucking claims on a national basis with value in excess of $250,000.

Responsibilities:
  • Handles highly complex exposure claims based on Claim Guidelines.
  • Directs and manages use of independent investigators, appraisers, and experts. Selects, directs and manages defense counsel including approval of budgets Develops litigation/file disposition strategy. Attends mediations, settlement conferences and trials.
  • Reports to reinsurers as required by reporting guidelines.
  • Requires interaction and alerts with our Underwriting business partners.
  • All Time Limit Demands to be escalated to management.
  • Assist Sr. Claim specialists with analysis of claim issues as needed.
  • Verifies/analyzes applicable coverage for the reported loss.
  • Establishes 24-hour contact and maintain appropriate contact with all involved stakeholders throughout the life of the claim file.
  • Investigates each claim by gathering information, conducting interviews, taking statements, conducting website research as needed, reviewing and analyzing reports and related bills.
  • Identifies and addresses subrogation/contribution/SIU opportunities.
  • Sets accurate/timely loss/expense reserves in compliance with Claim Guidelines.
  • Evaluates, negotiates, and authorizes settlements with all stakeholders within designated authority.
  • Selects, directs and manages Vendors/Counsel including approval of defense budgets.
  • Negotiates directly with claimants and claimant attorneys upon receipt of critical information.
  • Drafts correspondence, including but not limited to, coverage letters to stakeholders as required.
  • Maintains resident/nonresident adjuster licenses as required.
  • Performs other duties as assigned.


Qualifications:

Must have:
  • Bachelors' degree with a minimum of 12 years of claims handling experience in the insurance industry or equivalent.
  • Equivalent is defined as high school diploma and 16 years of relevant experience.
  • At least 8 years General Liability claim experience as well as Commercial Auto handling, which focused on claims with an exposure of $250,000 or more including both primary and excess losses.
  • Excellent coverage analysis skills with experience in drafting coverage position correspondence.
  • Extensive experience working with general liability, construction defect, garage, commercial trucking as well as identifying coverage issues.
  • Experience handling litigated files and direction of defense counsel.
  • Excellent negotiation skills which would be handled primarily by the file handler.
  • Ability to travel, average 4 days a month.
  • Licensure as required by respective states.
  • Ability to analyze data, utilize sound judgment to draw conclusion and make supported decisions.
  • Authorized to work in the United States and must note require, now or in the future, VISA sponsorship for employment purposes


Preferred to have:
  • CPCU and other insurance related studies
  • Construction Defect claim handling experience


Compensation:

Please note, that the annual gross salary range associated with this posting is $92,800 - $130,000. Actual salaries will vary based on factors such as a candidate's qualifications, skills, competencies, and geographical location related to this specific role. The total compensation will include a base salary, performance-based bonus opportunities, 401(K) match, profit-sharing opportunities, and more.

To view details of our full benefits, please visit https://www.iatinsurancegroup.com/careers/benefits

About IAT Insurance Group

IAT Insurance Group is a privately held insurance company that provides a wide range of insurance products, including property and casualty, specialty, and surety. The company was founded in 1998 and is headquartered in Itasca, Illinois. IAT Insurance Group has over 1000 employees and operates in various industries, including transportation, construction, and energy. The company is committed to providing high-quality insurance products and services to its clients and has been recognized for its excellence in customer service and claims handling.
Learn more about IAT Insurance Group
Size
1,000 employees
Industry

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