Claims Advocate - Financial Services GroupAs part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Financial Services Group Legal and Claims Practice Group.
This will be a hybrid role working from our Los Angeles, San Francisco, Chicago, Atlanta or Denver Aon office location.
What the day will look like- Manage the claims process for Aon's Financial Services Group's ("FSG") clients from start to finish
- Provide expert advice on reporting procedures and claims process
- Ensure timely and accurate reporting of claims
- Obtain and review coverage positions from insurers
- Establish and manage lines of communication between clients and insurance carriers
- Serve as the point person for the client on all FSG claims related matters
- Serve as the client's advocate with the insurers
- Partner with clients to ensure that insurers are updated as necessary with respect to pending claims
- Obtain consent from insurers for retention of defense counsel and vendors
- Engage insurers in resolution of claims, such as seeking consent to settlement opportunities and ensuring payment of defense fees and expenses
- Assist clients and brokers on coverage issues for Directors and Officers Liability, Errors and Omissions, Employment Practices, Fiduciary, and Fidelity policies
- Maintain adequate documentation of claims related correspondence
- Work alongside Claims Attorneys to help clients resolve complex claims issues
- Contribute to data produced by the Legal and Claims Practice Group for the benefit of internal and external clients
- Any and all other responsibilities as deemed necessary by supervisor to achieve the purpose of the job
How this opportunity is differentOur approach to claims management is quite simple: through hard work, dedication, and creative thinking, we can help our clients achieve favorable claim resolutions. We are proud of the investment our firm has made in this valuable client resource and firmly believe Aon's Legal and Claims Practice Group is a significant competitive advantage for our clients.
Skills and experience that will lead to success- Demonstrates a strong understanding of claims management process
- Possesses knowledge of Financial Lines market and insurer partners
- Analytical skills
- Attention to detail
- Customer and interpersonal skills
- Skilled in MS Office suite
- Has at least 5 years' experience handling claims or commensurate legal or insurance experience
Education: Bachelor's degree or equivalent years of proven experience
How this opportunity is differentOur approach to claims management is quite simple: through hard work, dedication, and creative thinking, we can help our clients achieve favorable claim resolutions. We are proud of the investment our firm has made in this valuable client resource and firmly believe Aon's Legal and Claims Practice Group is a significant competitive advantage for our clients.
How we support our colleaguesIn addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
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