The Travelers Companies, Inc

Claim Account Executive

The Travelers Companies, Inc • $109K — $180K *
Melville, NY 11747In-Person
Finance & Insurance
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree required
  • Three years of claim experience
  • Three years of insurance industry experience
  • Strong understanding of marketing, underwriting, and account management processes
  • Excellent communication skills, both written and verbal

Responsibilities

  • Manage claim programs for a portfolio of business insurance customers
  • Leverage multi-line claim expertise to market services to agents and customers
  • Consult with internal partners to customize sales strategies for prospective customers
  • Deliver compelling sales presentations to influence buying decisions
  • Design and implement effective onboarding processes for new customers

Benefits

  • Health insurance coverage effective from the first day of employment for employees and eligible family members
  • 401(k) match dollar-for-dollar up to 5% of eligible pay, with an associated Pension Plan
  • Minimum of 20 days Paid Time Off plus nine paid company holidays annually
  • Access to wellness resources and mental health professional counseling
  • Encouragement and support for community involvement through volunteering programs
Full Job Description
Job Category

Claim

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range
$109,300.00 - $180,200.00

Target Openings

1

What Is the Opportunity?

Travelers' Claim Account Executives (CAE) team collaborates with Claim management, underwriting, marketing, and business insurance partners to deliver our claim value proposition and create a customized claim service program to meet the unique needs of prospective and existing customers. As a Claim Account Executive, you will be the customer's claim liaison, leveraging your skills in relationship building, analytical, consultative, sales/marketing, and problem-solving to provide exceptional service and achieve optimal outcomes for claims. You will assist in developing highly effective relationships with customers, distribution resources and are responsible for meeting organizational financial objectives including new business and retention. Manage and facilitate claim reviews to ensure it is a positive experience and meeting the needs of our customers, agents, brokers and claim professionals. Occasional travel may be required.What Will You Do?
  • Manage claim programs for a portfolio of business insurance customers.
  • Leverage multi-line claim product/service knowledge and expertise to effectively market services to agents, broker, and customers.
  • Consult with internal services partners to customize a sales strategy for a prospective customer based on needs, service specifications and industry/exposure information.
  • Deliver clear and compelling sales presentations that highlight Travelers Claim Services and our differentiators to influence buying decisions.
  • Design and implement onboarding of new customers to ensure an effective and seamless transition working within the parameters of Travelers Claim services.
  • Utilize customer, industry, and peer loss data to assess, analyze, interpret, and consult with customers on their loss experience by identifying favorable and adverse trends that influence outcomes.
  • Collaborate with internal business partners in Underwriting/Marketing to understand their goals and objectives regarding new business and retention goals and align focus to enhance and support their objectives.
  • Educate and train internal business partners, agents, and brokers on Travelers Claim services and support claim partners with customer service training and education.
  • Perform other duties as assigned.
What Will Our Ideal Candidate Have?
  • Bachelor's Degree.
  • Strong knowledge and understanding of marketing, underwriting, and account management processes; knowledge of multi-line is a plus.
  • Strong understanding of underwriting products, financials, objectives, and service requirements.
  • Strong communication skills with the ability to prepare for and present at meetings.
  • Understanding of business objectives with the ability to recognize and act on opportunities to achieve financial results.
  • Strong relationship building and problem-solving skills with the ability to quickly identify customer needs and take appropriate action.


What is a Must Have?
  • High School Diploma or equivalent.
  • Three years of Claim experience.
  • Three years of Insurance industry experience.
  • Valid Driver's License.


What Is in It for You?
  • Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.


About The Travelers Companies, Inc

Travelers is an insurance leader, committed to keeping pace with the ever-changing needs of their customers and anticipating their needs for the future. There is no stronger testament to their dedication to protecting customers from loss than their continued innovation and ability to transform their industry. In fact, from the first-ever auto and space travel policies and hybrid car discount, to the 2009 founding of The Travelers Institute for public policy, their history of advancements has propelled their company—and their industry—towards ever higher standards for customers. Travelers is a company that works hard at the science of what they do: they analyze information, process perspectives and measure results to create the best combination of products and services. They work equally hard at customer service and how they interact with the people whom they do business. Over the years, they've strived to earn their customer's loyalty by continually improving their abilities to listen and respond to their needs.

The Travelers Companies, Inc Careers

Join the vibrant team at The Travelers Companies, Inc, a leader in the insurance industry, and propel your career to new heights with a company known for its commitment to innovation, leadership, and professional growth.

Explore Job Opportunities and Growth

At The Travelers Companies, Inc, we offer a plethora of job opportunities that cater to a variety of skills and professional interests. Whether you're seeking a position in management, customer service, underwriting, or IT, we have a place for you. Our commitment to professional growth means we provide unparalleled career advancement tools and leadership training to help you climb the ladder of success.

Internship Programs: A Gateway to Employment

Kickstart your career with our dynamic internship programs. These opportunities are designed not just to teach, but to challenge and expand your understanding of the industry. Internships at Travelers are a perfect way to enhance your resume and gain valuable real-world experience, making you a competitive candidate for future employment.

Culture and Benefits

At The Travelers Companies, Inc, we pride ourselves on a culture that fosters diversity, networking, and innovation. Our team is our family, and we support each other's professional and personal growth. The benefits at Travelers are comprehensive, designed to meet the diverse needs of our employees, including health, wellness, and continuous education.

Hiring Process: What to Expect

Our hiring process is straightforward and transparent, designed to find passionate, curious, and solution-driven team players. From the initial application and resume submission to the interview, we ensure that every candidate is treated with respect and given a fair chance to demonstrate their capabilities.

Career Development and Training

We believe in nurturing talent and providing our team with the tools they need to succeed. Our career development programs include professional training, diversity training, and skills enhancement workshops. These resources are tailored to foster innovation and empower our employees with the latest industry knowledge and best practices.

Join Our Team

Are you ready to explore the exciting career opportunities at The Travelers Companies, Inc? Search open positions that match your skills and interests. We are always looking for individuals who are driven to innovate and lead.

Stay Connected

Keep up to date with the latest news, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the rewarding opportunities that await at The Travelers Companies, Inc.

Explore Careers at The Travelers Companies, Inc

Embark on a journey of growth, opportunity, and excellence. At The Travelers Companies, Inc, your career is just beginning. Join us and make a difference in a company that values leadership, diversity, and forward-thinking.
Learn more about The Travelers Companies, Inc
Size
30,800 employees
Market Cap
$44.1 billion
Industry
Finance & Insurance
Net Income
$2.6 billion
Founded
1853
5 Year Trend
+4.7%
Revenue
$32 billion
NASDAQ
TRV
* Ladders Estimates

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