Civic Engagement and Outreach DirectorAbout the DepartmentThe Civic Engagement and Outreach (CEO) department is how Advancing Justice-Atlanta reaches AAPI and immigrant communities at scale. During election seasons, the department runs the organization's field program, including in-language voter contact, voter registration, election protection at the polls, and the data work that tells us which voters to reach and which precincts to protect. Between elections, the department builds the relationships that make field work possible, with community associations, faith spaces, businesses, campus groups, community centers, and the trusted leaders within Georgia's Korean, Vietnamese, Chinese, South Asian, Muslim, and other ethnic, faith, and language communities.
CEO works closely with the Policy and Organizing department. CEO builds the organization's reach into communities and brings people in the door. Policy and Organizing develops community members into leaders and advocates, and leads the organization's policy and legislative work.
Position SummaryThe Civic Engagement and Outreach Director leads a department that leads electoral field operations and year-round community relationship building, and is responsible for making the two reinforce each other.
In an election year, the Director runs the field program from targeting through Election Day, including election protection. Every year, the Director and their team are out in the community, visiting businesses, attending partner events, building partnerships with faith and association leaders, and turning those relationships into a working network the organization can mobilize. The Director also helps build the goals, metrics, and systems that let the organization see whether the department is doing what it promised, in field season and out of it.
This is a connector's job. The right person is comfortable walking into a Korean grocery, a mosque, a Vietnamese business association meeting, or a county elections office, and leaving each one with a relationship. They are equally comfortable with a voter file, a turf map, a canvass dashboard, and they know how to run a field program that reaches the voters it is supposed to reach.
How You'll Contribute to Our ImpactElectoral field program and election protection - Set the field strategy for each primary and general election, including which voters to reach, through which channels, and in which languages.
- Run the voter contact program, including cutting turf, managing traditional and soft canvassing, phone and text banking, and in-language mail and literature.
- Build and run the voter registration program, including registration drives at partner sites and community events.
- Own quality control for the field program, including canvasser accuracy, data hygiene, and daily tracking of contact rates, and adjust tactics to maximize contacts.
- Lead election protection planning each cycle, including precinct selection from the data, poll monitoring, voter assistance, and coordination with Impact Litigation Team on voter roll problems and challenges.
- Work with Communications on ethnic media outreach, marketing, and messaging during campaign seasons.
- Run voter-facing issue surveys during electoral contact, in partnership with coalition partners such as ProGeorgia, and feed what we learn back into tactics.
- Deliver an after-action report at the end of every cycle.
Community outreach and relationships - Build and maintain year-round relationships with the ethnic, faith, and language communities we serve and the institutions that anchor them, including businesses, faith spaces, community centers, campus groups, and ethnic associations.
- Serve as the organization's front door for community organizations, businesses, and grassroots leaders, and make sure every contact is logged and followed up with.
- Maintain a community map and partner list, by community and county, of sites, hosts, and trusted messengers ready to mobilize before each cycle.
- Partner with businesses and grassroots leaders on events and pop-ups between elections that introduce the organization's work.
- Explore mutual aid partnerships with key communities, so that the organization shows up for partners in moments of need and not only at election time.
- Identify community leaders for the Georgia Leadership Council and communities for listening sessions, in partnership with Policy and Organizing.
Volunteer program - Build and manage the organization's volunteer program, electoral and non-electoral, as a year-round path for community members to get involved.
- Recruit, train, and deploy canvassers and election protection volunteers each cycle, and keep volunteers engaged between cycles through outreach events and partner activities.
- Connect Policy and Organizing to canvassers and volunteers for issue campaigns.
Management, data, and accountability - Hire, train, and manage department staff and seasonal canvassers.
- Own voter contact data and the organization's community relationship data, and keep both current and usable by other departments.
- Set year-round goals, metrics, and guardrails for the department, and report on them regularly to the Executive Director.
- Manage warm handoffs, to Policy and Organizing for individuals who want deeper involvement and to Development for donor and sponsor prospects. CEO identifies and introduces a warm handoff.
- Coordinate with the Policy and Organizing Director on shared partners so that no community hears from the organization twice without both departments knowing.
What You'll Bring to the TeamRequired
- At least five years leading field or electoral programs, including at least one full general election cycle in a management role.
- Existing relationships in AAPI, Muslim, or immigrant communities in Georgia, ideally as a member of one of those communities.
- Experience running multi-county programs with seasonal staff.
- Hands-on experience with voter targeting, turf cutting, and precinct selection, and a record of improving contact rates across canvassing, phone, and text programs.
- A track record of building goals, metrics, and accountability systems and holding a team to them.
- Experience hiring, training, and managing staff, canvassers, and volunteers.
- A connector's instinct, meaning the ability to walk into a new community, earn trust, and leave with a relationship, and to work across departments without territorial friction.
- Ability to work non-traditional hours.
Preferred
- Proficiency in Korean, Vietnamese, Chinese, Hindi, Urdu, Bengali, or another language spoken in the communities we serve.
- Experience with voter contact tools such as OpenField, VAN, or similar.
- Experience designing or running an election protection program.
- Familiarity with nonpartisan voter engagement rules for 501(c)(3) organizations.
Total Rewards Package - Salary range $100,000-$110,000 commensurate with experience and based on principles of internal equity
- Variety of employer-paid healthcare plans, several with a $0 employee premium
- Life insurance, short-term, and long-term disability
- 401(k) contributions, with employer match up to 4% of salary
- Paid time off, including generous provision of employer paid holidays
- DACA/TPS renewal fees coverage
Supervisory ResponsibilitiesYes.
Physical and Logistical RequirementsThe candidate must be local to the Metro-Atlanta area, with access to reliable transportation. The position permits working from home but requires travel, as necessary, to the Advancing Justice-Atlanta office and to other meetings and events across Georgia, as required for this position.
To ApplySubmit a cover letter and resume through the job link provided. Applicants must be authorized to work in the United States.
