Baystate Health System

Chief Technology Officer

Baystate Health System$291K — $357K *
Healthcare
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required, Master's preferred
  • 15+ years of progressive IT experience
  • 10+ years in IT or business leadership roles
  • 5-7+ years in senior leadership within a large, complex healthcare organization or vendor environment

Responsibilities

  • Define and execute the enterprise technology vision
  • Partner with executive leadership to drive digital transformation
  • Advise senior leadership and the Board on technology trends
  • Oversee IT infrastructure, cloud strategy, and system reliability
  • Lead enterprise cybersecurity strategy and ensure compliance
  • Oversee enterprise data architecture and analytics capabilities
  • Build and mentor a high-performing technology organization

Benefits

  • Full-time position
  • Location: Springfield, MA
  • Opportunity to influence digital transformation
  • Leadership role in a multi-site healthcare system
  • Collaboration with senior leadership team
Full Job Description
Chief Technology Officer (CTO) to lead the strategic direction, development, and execution of enterprise technology across a complex, multi-site healthcare system.

RESPONSIBILITIES: Reporting to the SVP & Chief Information & Digital Officer (CIDO), the Chief Technology Officer is a key member of the senior digital leadership team and will play a pivotal role in advancing digital transformation. This leader will ensure that all technology platforms-including clinical systems, infrastructure, cybersecurity, and digital innovation-are aligned to improve patient outcomes, operational efficiency, and financial performance.

Key Responsibilities-

Strategic Technology Leadership
  • Define and execute the enterprise technology vision aligned with organizational and digital strategy
  • Partner with executive leadership (CIDO, CMIO, CNO, CFO, and others) to drive system-wide digital transformation
  • Advise senior leadership and the Board on emerging technologies, risks, and opportunities


Infrastructure & Platform Excellence
  • Oversee IT infrastructure, cloud strategy, network architecture, and system reliability
  • Ensure high availability and performance of enterprise systems, including the Oracle Health EHR
  • Build scalable, resilient, and cost-effective technology environments


Cybersecurity & Risk Management
  • Lead enterprise cybersecurity strategy, including risk management and incident response
  • Ensure compliance with healthcare regulations (HIPAA, HITECH, CMS)
  • Implement strong data governance, privacy, and security frameworks


Data, Analytics & AI Enablement
  • Oversee enterprise data architecture, interoperability, and analytics capabilities
  • Enable real-time data access to support clinical and operational decision-making
  • Partner with data and AI leadership to advance innovation and AI-enabled capabilities


Operational & Financial Leadership
  • Establish departmental vision, goals, standards, and performance metrics
  • Lead budgeting, capital planning, and cost optimization strategies
  • Ensure ROI on major technology investments and initiatives


Vendor & Stakeholder Management
  • Manage strategic vendor partnerships, contracts, and performance
  • Lead vendor risk management and issue resolution
  • Build consensus across stakeholders through transparent and effective communication


Team Leadership & Culture
  • Build, mentor, and lead a high-performing, service-oriented technology organization
  • Foster a culture of collaboration, innovation, and continuous improvement
  • Support professional growth and development across the IT team


SCHEDULE:
  • Full-time


LOCATION:
  • 1 Monarch Place
  • Springfield, MA


QUALIFICATIONS:
  • Bachelor's degree required (Master's degree preferred)
  • Minimum of 15+ years of progressive IT experience
  • 10+ years in IT or business leadership roles
  • 5-7+ years in senior leadership within a large, complex healthcare organization or vendor environment


Education:
Bachelors Degree (Required)

Certifications:

Compensation

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum - Maximum

$291,600.00 - $357,600.00

About Baystate Health System

Baystate Health is a not-for-profit, integrated health care system serving over 800,000 people throughout western New England. The system includes five hospitals, a large network of primary care and specialty care providers, and a range of community-based health services. Baystate Health is the largest employer in western Massachusetts, with over 12,000 employees, and is a major contributor to the region's economy. The system is committed to providing high-quality, affordable health care to all patients, regardless of their ability to pay, and has received numerous awards and recognitions for its clinical excellence and patient-centered care.
Learn more about Baystate Health System
Size
12,000 employees
Industry
Founded
1883

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