Bachelor's degree in Healthcare Administration, Business, or related field (Master's preferred)
7-10 years of senior leadership experience in healthcare operations, preferably within behavioral health or addiction treatment settings
Proven success managing multi-site clinical operations and large interdisciplinary teams
Strong understanding of healthcare compliance, revenue cycle management, and strategic planning
Exceptional communication, analytical, and organizational skills
Responsibilities
Oversee and optimize daily operations across multiple clinical sites to ensure consistency, efficiency, and compliance
Develop and implement scalable operational strategies, policies, and procedures that support organizational growth
Ensure effective utilization of electronic medical records (EMR) systems and technology across sites
Collaborate with the CEO and leadership team to define and execute long-term strategic goals
Identify opportunities for expansion, partnerships, and service diversification within behavioral health
Oversee financial operations including budgeting, forecasting, and revenue cycle performance across multiple facilities
Champion a patient-centered philosophy throughout all service lines
Benefits
401(k) with matching
Health, dental, and vision insurance
Paid time off and holidays
Tuition reimbursement and professional development assistance
Employee referral program
Monday-Friday schedule, 8-hour shift
Full Job Description
Chief Operating Officer (COO) Stress Care of New Jersey, LLC
Position Summary: The Chief Operating Officer (COO) provides visionary leadership and operational oversight across all Stress Care of NJ locations. This executive role ensures high-quality patient care, operational excellence, financial stability, and regulatory compliance. The COO works closely with the CEO and leadership team to drive growth, improve performance, and expand our impact in behavioral healthcare throughout New Jersey.
Key Responsibilities:
Operational Leadership
Oversee and optimize daily operations across multiple clinical sites to ensure consistency, efficiency, and compliance.
Develop and implement scalable operational strategies, policies, and procedures that support organizational growth.
Ensure effective utilization of electronic medical records (EMR) systems and technology across sites.
Maintain adherence to HIPAA, OSHA, CMS, and Joint Commission standards.
Strategic & Business Development
Collaborate with the CEO and leadership team to define and execute long-term strategic goals.
Identify opportunities for expansion, partnerships, and service diversification within behavioral health.
Analyze market trends, payer environments, and emerging technologies to maintain a competitive edge.
Financial Management
Oversee financial operations including budgeting, forecasting, and revenue cycle performance across multiple facilities.
Partner with finance and billing departments to maximize profitability and streamline processes.
Monitor key performance indicators (KPIs) to drive efficiency and sustainable growth.
Human Resources & Leadership
Lead and mentor senior clinical and administrative leaders across multiple sites.
Foster a collaborative, accountable, and mission-driven organizational culture.
Oversee workforce planning, training, and professional development initiatives.
Patient Care & Experience
Champion a patient-centered philosophy throughout all service lines.
Monitor satisfaction metrics and ensure continuous improvement in care quality and service delivery.
Support innovative approaches to integrated behavioral health and addiction care.
Qualifications:
Bachelor's degree in Healthcare Administration, Business, or related field (Master's preferred).
7-10 years of senior leadership experience in healthcare operations, preferably within behavioral health or addiction treatment settings.
Proven success managing multi-site clinical operations and large interdisciplinary teams.
Strong understanding of healthcare compliance, revenue cycle management, and strategic planning.
Exceptional communication, analytical, and organizational skills.
Benefits:
401(k) with matching
Health, dental, and vision insurance
Paid time off and holidays
Tuition reimbursement and professional development assistance
