Chief Operating Officer (COO)- Hospitality

Blue Sky Hospitality Solutions

$210K — $250K *
Hospitality & Recreation
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of successful Hotel General Manager experience
  • 10+ years of senior hotel operations leadership experience
  • Significant above-property leadership experience
  • Demonstrated success leading a multi-property, multi-brand hotel portfolio
  • Strong branded-hotel experience, particularly with Marriott, Hilton, Hyatt, and/or IHG
  • Exceptional P&L, budgeting, forecasting, and financial management skills
  • A proven track record of increasing revenue, GOP, NOI, and overall hotel performance
  • Strong leadership, coaching, talent development, and succession-planning capabilities
  • Bachelor's degree preferred
  • CHA designation preferred, or equivalent depth of industry experience

Responsibilities

  • Lead operational strategy and execution across the hotel portfolio.
  • Provide leadership, direction, coaching, and accountability to above-property operations leaders and General Managers.
  • Drive property performance with a strong focus on revenue, GOP, NOI, productivity, and overall profitability.
  • Establish clear operating expectations and ensure consistent execution across properties.
  • Partner with Finance and Revenue Management on budgets, forecasts, business plans, and performance strategies.
  • Develop strong GM and operational leadership pipelines through coaching, succession planning, and talent development.
  • Build productive relationships with Marriott, Hilton, Hyatt, IHG, ownership groups, and asset management partners.
  • Ensure hotels meet or exceed brand standards, guest experience expectations, and operational performance goals.
  • Provide executive oversight during hotel acquisitions, transitions, openings, renovations, and other major property initiatives.
  • Identify underperforming operations and lead strategies that improve results.

Benefits

  • Opportunity to join a growing hospitality organization at an important point in its evolution
  • Make a meaningful impact on operations, leadership, talent development, and scaling the business
  • Potential for executive-level base salary and incentive compensation
  • Access to professional development and growth opportunities in leadership and management
  • Supportive corporate functions including HR, Finance, Revenue Management, Sales, Risk Management, and CapEx to bolster portfolio performance and growth.
Full Job Description
Chief Operating Officer (COO)

Blue Sky Hospitality Solutions
Location: Uniondale, Long Island, NY
Employment Type: Full-Time | Executive Leadership
Compensation: Executive-level base salary + incentive compensation

This is a highly visible executive leadership position for a proven hospitality operator who understands that exceptional hotel performance is built through strong leaders, disciplined execution, financial accountability, brand excellence, and an unwavering commitment to the guest experience.
The Opportunity

The COO will provide executive leadership and strategic direction for hotel operations across a multi-property, multi-brand portfolio.

Working closely with ownership, corporate leadership, above-property operations leaders, General Managers, brand partners, and asset management, the COO will be accountable for driving operational excellence, financial performance, leadership development, and consistent execution across the organization.

The ideal candidate is a strategic operator, people developer, and profit driver who can move seamlessly between portfolio-level strategy and property-level execution.
Key Responsibilities
  • Lead operational strategy and execution across the hotel portfolio.
  • Provide leadership, direction, coaching, and accountability to above-property operations leaders and General Managers.
  • Drive property performance with a strong focus on revenue, GOP, NOI, productivity, and overall profitability.
  • Establish clear operating expectations and ensure consistent execution across properties.
  • Partner with Finance and Revenue Management on budgets, forecasts, business plans, and performance strategies.
  • Develop strong GM and operational leadership pipelines through coaching, succession planning, and talent development.
  • Build productive relationships with Marriott, Hilton, Hyatt, IHG, ownership groups, and asset management partners.
  • Ensure hotels meet or exceed brand standards, guest experience expectations, and operational performance goals.
  • Provide executive oversight during hotel acquisitions, transitions, openings, renovations, and other major property initiatives.
  • Identify underperforming operations and lead strategies that improve results.
  • Strengthen accountability, communication, collaboration, and operational discipline throughout the portfolio.
  • Partner with corporate functions including HR, Finance, Revenue Management, Sales, Risk Management, and CapEx to support portfolio performance and growth.
What You Bring

We are looking for a seasoned hospitality executive with:
  • 10+ years of successful Hotel General Manager experience.
  • 10+ years of senior hotel operations leadership experience.
  • Significant above-property leadership experience is required.
  • Demonstrated success leading a multi-property, multi-brand hotel portfolio.
  • Strong branded-hotel experience, particularly with Marriott, Hilton, Hyatt, and/or IHG.
  • Exceptional P&L, budgeting, forecasting, and financial management skills.
  • A proven track record of increasing revenue, GOP, NOI, and overall hotel performance.
  • Strong leadership, coaching, talent development, and succession-planning capabilities.
  • Experience working effectively with hotel brands, ownership, and asset management.
  • Demonstrated experience with hotel transitions, renovations, acquisitions, and organizational growth.
  • Ability to balance strategic thinking with hands-on operational leadership.
  • Strong executive presence, communication skills, judgment, and accountability.
  • Bachelor's degree preferred.
  • CHA designation preferred, or equivalent depth of industry experience.
The Leader We're Looking For

You have spent your career operating hotels and developing the people who lead them.

You understand the numbers - but you also understand that people drive the numbers.

You know how to challenge a GM, support a struggling property, partner with ownership, work with the brands, develop a leadership bench, and create the operating discipline necessary to consistently deliver results.

Most importantly, you are ready to help build what comes next.

This is an opportunity to join a growing hospitality organization at an important point in its evolution and have a meaningful impact on how we operate, lead, develop talent, and scale the business.

Lead more. Make a bigger impact. Build what's next.

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