Chief of Staff to the President

Chief of Staff to the President

Reporting directly to the President, the Chief of Staff will serve as a strategic partner and advisor, playing a pivotal role in aligning and executing the company's commercial and enterprise-wide priorities. This individual will streamline strategic initiatives, enhance cross-functional communication, and ensure the President's objectives are effectively implemented across the organization.

The Chief of Staff will act as a trusted thought partner-helping shape and drive strategies to accelerate revenue growth, improve operational efficiency, and foster team alignment with the company's mission and values. Working closely with senior leaders, this role will facilitate clarity, focus, and shared context around key business priorities.The ideal candidate brings a strong background in business consulting, operations, and commercial strategy, along with a track record of translating ideas into outcomes in dynamic, growth-oriented environments.

This is a high-potential leadership role designed as a stepping stone into broader executive responsibility. The expectation is that, after building deep knowledge of the business, the Chief of Staff will transition into leading a major function or business unit. Notably, the last two Chiefs of Staff transitioned into core leadership roles: one now leads our Network team, and the other leads the Employer & Health Plan surface area.

Location: Dallas, TX or New York, NY - Hybrid schedule (3x in office per week)

Responsibilities:

1. Strategic Planning & Execution: Partner with the President and VP of Commercial Strategy & Operations to lead the commercial team's annual strategic planning process. This includes setting, tracking, and measuring team-level OKRs, ensuring alignment with company-wide priorities, and driving accountability across the organization.
2. Clinical and Commercial Leadership Team (CCLT) Operations: Drive the rhythm of the business by managing CCLT operations-owning agendas, facilitating bi-weekly meetings, and orchestrating quarterly business reviews. Ensure meetings are high-impact, action-oriented, and aligned to strategic outcomes, while fostering a strong performance and communication culture.
3. Special Projects & Strategic Initiatives: Lead high-priority cross-functional initiatives that accelerate progress against commercial objectives. Serve as the initial owner for new efforts-building early momentum and transitioning ownership to functional leaders as appropriate.
4. Executive Enablement: Act as a trusted thought partner to the President-helping prioritize time and focus around the most critical topics. Prepare briefing materials, talking points, and executive-level presentations to enable high-quality decision-making and communication.
5. Team Culture & Organizational Health: Maintain a close pulse on team morale, communication, and engagement across all levels of the commercial organization. Serve as a conduit of insight for the President-surfacing opportunities to strengthen team cohesion, motivation, and cross-functional collaboration.
6. Internal Communication & Alignment: Ensure effective and consistent communication between the President, the commercial team, and the broader organization. Draft internal updates, manage key messaging, and ensure the President's priorities and directives are clearly understood and effectively implemented.

Key Outcomes for the First 12 Months:

1. Strategic Planning and Execution: 2027 planning was completed on schedule in Q4 with goals and OKRs determined with sufficient time to feed into the companies annual planning and performance review processes in Q4 '26 and Q1 '27. Dependencies within CCLT (e.g., marketing relying on clinical) or across CCLT and other Lantern functions (e.g., marketing depending on analytics) are surfaced and addressed.
2. Clinical and Commercial Leadership Team (CCLT) Management: the CCLT collectively believes we have continued to improve communication, business performance reviews, strategic initiative prioritization and overall team morale.
3. Special Projects: key projects were identified, prioritized, launched, managed to their schedules and successfully transitioned into the business for future ownership.
4. Executive Enablement: the President is able to increasingly able to step out of the day to day running of the business to focus on longer-term, strategic initiatives.
5. Communication & Morale: the Commercial team morale is strong and team members believe they understand the mission, strategy, their goals and believe we are tracking well against the goals overall.

Requirements:

• 5+ years of strategy / management consulting or investment banking / private equity experience
• 3+ years of commercial oriented experience (Marketing, Business Development or Sales)
• 3+ years of experience working in US healthcare (health plan or provider experience preferred)

Strong Candidates will:

• Be Strong Communicators: both verbally and written; sharp, concise, persuasive
• Be Strategic Thinkers: comfortable both thinking through how to address challenges, solve problems all while consistently prioritizing where to focus
• Have high EQ, being able to read the room quickly and effectively
• Lead with influence: building consensus while navigating complexity
• Be good with numbers: comfortable diving into excel to run analyses
• Have a bias for action: acting with urgency but grounded in thoughtful judgement
• Be comfortable in a fast-paced environment: that can be challenging but highly rewarding

Travel Expectations:

• You will be expected to be in office three days a week (3x) in either Dallas or New York.
• Travel could be up to several days a month, usually to Dallas for executive meetings with Lantern's leadership team.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short- & Long-Term Disability
• Life Insurance
• 401k with company match
• Paid Time Off
• Paid Parental Leave

Compensation: Base salary range: $200,000 - $220,000 depending on relevant experience, location, and qualifications.

About You:

• You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins.
• INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with.
• You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas.
• You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren't just the individuals using your product. They are the driving factor in your motivation to make a change.
• Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear.
• You thrive in a Team Environment. Collaboration is key in innovation and creating change.