5-7 years of experience in a Chief of Staff role or similar position within a software or technology business.
Proven ability to work directly with senior leaders in product, business operations, or strategy.
Demonstrated success in navigating complex projects from inception to execution.
Strong business judgment and discretion to advise and influence senior leadership.
Fluency in product and AI concepts, linking technical decisions to business outcomes.
Responsibilities
Shape and evaluate strategic priorities by gathering insights and presenting actionable recommendations.
Facilitate leadership meetings to ensure focus on decisions and measurable commitments.
Build relationships across teams to identify and resolve emerging risks and competing priorities.
Represent executive leadership in meetings, making decisions within delegated authority.
Lead strategic initiatives from initial framing through execution and transition to long-term ownership.
Prepare concise communications for leadership and the Board to ensure clarity on decisions and priorities.
Benefits
Comprehensive health and wellness benefits to support overall well-being.
Opportunities for mentorship and career development, with a focus on internal mobility.
Access to free LinkedIn Learning licenses and a Mentoring Program for personal growth.
Collaborative and inclusive workplace culture that fosters innovation.
Policies promoting work-life balance, encouraging time off for rest and recharge.
Support for international relocations and permanent residency processes.
Full Job Description
Help shape the next chapter of Product and Innovation at Epicor. As Chief of Staff, you will serve as a trusted advisor and operating partner to the Chief Product Officer and Chief Innovation Officer across product, engineering, design, and AI. You will help shape priorities, strengthen decision-making, and turn strategy into measurable progress. You will bring structure to evolving work, anticipate where executive attention matters most, and take ownership without waiting for a fully defined assignment. We are seeking someone with strong business judgment, high ownership, and the ability to build trust and influence across senior leadership teams.
What you will be doing:
Shape and pressure-test strategic priorities by gathering facts and perspectives, challenging assumptions, and presenting clear options, tradeoffs, and recommendations.
Keep leadership meetings and reviews focused on decisions and measurable commitments, working through accountable leaders to resolve dependencies and drive follow-through.
Build trusted relationships across teams to surface emerging risks, competing priorities, and concerns, resolving issues where appropriate or escalating them with recommended actions.
Represent the Chief Product Officer and Chief Innovation Officer in selected meetings, communicate agreed intent, and make decisions within delegated authority while elevating consequential choices for executive judgment.
Lead selected strategic initiatives from initial framing through execution, delivery, and transition to a long-term owner.
Prepare concise leadership and Board communications, ensuring key decisions, priorities, and expectations reach the people responsible for acting on them.
What you will likely bring:
Experience delivering results and working directly with senior leaders in a software or technology business through product, business operations, strategy and operations, or a Chief of Staff role.
Hands-on operating experience, with demonstrated success taking complex work from an unclear starting point through execution.
Sound business judgment and discretion, with the credibility to advise and respectfully challenge senior leaders, represent executive intent, and influence without direct authority.
High ownership and low ego, with the ability to build trust, communicate clearly, and hold others accountable constructively.
Product and AI fluency, with the ability to connect technical choices to customer and business outcomes.
What could set you apart:
A track record of creating clarity in fast-moving environments where priorities, responsibilities, and solutions are still taking shape.
The ability to anticipate where executive attention can have the greatest impact and progressively operate with greater autonomy as context and trust develop.
#LI-TO1 #LI-HYBRID
Competitive Pay & Benefits
Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
Global Mobility: Comprehensive support for international relocations and permanent residency processes.
The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.
