Chief of Staff to the CEO - Maven AGIPosition OverviewWe're hiring a Chief of Staff to the CEO to be a strategic partner to our CEO and leadership team as we scale. This role is for an analytical, execution-oriented leader who thrives where strategy, operations, and communication meet.
You'll be a force multiplier for the CEO. You'll drive alignment across the company, own critical initiatives, and make sure Maven executes with speed, clarity, and rigor. You'll work across product, go-to-market, engineering, and operations, turning company priorities into concrete plans and measurable outcomes. It's a high-impact seat with direct exposure to company strategy, executive decision-making, and what it takes to scale an AI-first enterprise business.
What You'll Do- Partner with the CEO on strategic planning, goal-setting, and execution across the company
- Own and lead high-priority cross-functional initiatives, from new product bets to operational improvements
- Act as the connective layer between teams so priorities, timelines, and outcomes stay aligned
- Write executive briefings, internal communications, and decision memos that make complex topics clear
- Spot gaps, risks, and opportunities early, and drive solutions before they escalate
- Strengthen the operating cadence (OKRs, metrics, exec meetings, planning) so the company scales well
- Represent the CEO in meetings when appropriate, and follow through so decisions turn into action
Who You Are- 5+ years in a high-growth startup, management consulting, investment banking, product operations, or a similarly fast-paced environment
- Background in venture capital or top-tier management consulting; VC experience strongly preferred
- Deep familiarity with investor processes, including financial modeling, data room construction, and fundraising support
- Track record of leading change management in fast-growing organizations
- Strategic thinker who turns vision into structure, execution, and results
- Influences outcomes across functions without formal authority
- Thrives in ambiguity; prioritizes, executes, and iterates quickly on your own
- Exceptional writer and communicator who can synthesize complex ideas clearly
- Highly organized and detail-oriented across multiple high-stakes workstreams
- Uses data and metrics to drive decisions and measure impact
- Has led or supported company-wide initiatives with multiple senior stakeholders
- Known for anticipating needs and acting before issues escalate
How You Show Up- We are customer champions. You put users at the center of your thinking, advocate for their needs, and design solutions that make their lives measurably better.
- We are bold in action. You move with urgency and courage, unafraid to challenge convention and take smart risks in pursuit of meaningful outcomes.
- We are data-driven and insight guided. You make thoughtful decisions grounded in evidence, combining data with intuition to guide strategy and execution.
- We are stronger together. You bring others along, value diverse perspectives, and contribute to a culture of trust and shared ownership.
What We Offer- 100% of medical, dental, and vision premiums covered for you, 80% for family
- HSA and FSA plans available
- Unlimited vacation and 100% paid parental leave
- Free lunches, onsite gym, and commuter benefits for in-office employees
- $1,000 home office stipend and $5,000/year for continuing education
- Competitive salary, comprehensive benefits, and meaningful equity
- ~130 people, built from zero in under three years - small enough that your work is visible, big enough to already be running at Dell- and Tripadvisor-scale
Join us in changing the face of enterprise customer support.
