Chief Operating Officer

HSMC

$120K — $150K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in behavior analysis, counseling, psychology, social work, education administration, healthcare administration, or a related field required.
  • Preferred: Doctoral degree or current enrollment in a doctoral program.
  • BCBA certification and Massachusetts LABA licensure, or another independent clinical licensure, preferred.
  • Minimum of 10 years in leadership roles, with experience in clinical services and operations management.
  • Experience supporting individuals with intellectual or developmental disabilities and in a residential setting is highly preferred.
  • Demonstrated ability to manage multidisciplinary programs and ensure regulatory compliance.
  • Effective communication skills with diverse stakeholders including families and community partners.

Responsibilities

  • Oversee daily operations of the Residential Treatment program.
  • Implement and monitor activities aligned with the strategic plan.
  • Chair Executive Team and Manager's Meetings for the program.
  • Oversee administrative policies and procedures implementation.
  • Manage personnel-related activities including training, evaluations, and conflict resolution.
  • Serve as a liaison between the Children's Residential Treatment program and support teams.
  • Monitor and review clinical activities and report to licensing agencies as required.

Benefits

  • Professional development opportunities in clinical training and leadership.
  • Access to a supportive organizational culture aligned with community values.
  • Opportunity to engage directly with individuals served and their families.
  • Access to a robust network of multidisciplinary professionals and stakeholders.
Full Job Description
Job Description

The Chief Operating Officer reports to the Chief Executive Officer.

Operational Responsibilities:
  • Oversight of the day-to-day operations of Evergreen Center's Residential Treatment program
  • Responsible for the implementation and monitoring of activities that support the Board approved strategic plan
  • Chairs Executive Team and Manager's Meetings for the Children's Residential Treatment Program
  • Responsible for the implementation and monitoring of administrative operational policies and procedures
  • Monitors and oversees activities related to personnel including training, evaluations, promotions/ demotions, schedule changes, conflict resolution, injury reporting and follow up
  • Acts as a liaison between the Evergreen Center's Children's Residential Treatment program and HR, IT, Facilities, QA, and other support teams as the on-site point of contact

Clinical Responsibilities:
  • Review and monitoring of behavioral clinical activities
  • Reporting of restraints, time outs, and other clinical activities to licensing agencies as required by regulation
  • Coordinates clinical development activities and training in partnership with other executives and the Director of Professional Development

Additional Responsibilities:
  • When necessary, chairs internal review teams and provides follow up
  • Participates in the Parent Advisory Council and Human Rights Committee for Children's Residential Treatment


Qualifications
• Master's degree in behavior analysis, counseling, psychology, social work, education administration, healthcare administration, or a related field required. Doctoral degree or current enrollment in a doctoral program preferred.
• BCBA certification and Massachusetts LABA licensure, or other independent clinical licensure such as LMHC, LICSW, licensed psychologist, or a comparable credential, preferred.
• Ten years of progressively responsible experience in leadership, clinical services, operations management, or a combination of these areas.
• Experience supporting individuals with intellectual or developmental disabilities and experience in a residential setting are both highly preferred.
• Demonstrated ability to oversee multidisciplinary programs, personnel, regulatory compliance, quality improvement, and organizational operations.
• Ability to communicate effectively and professionally with individuals served, families, employees, senior leadership, governing bodies, regulatory agencies, public safety officials, and community partners.
• Strong leadership, professional judgment, problem solving, organizational, and decision making skills.

Additional Information

Please visit our website at www.hsmc.org to learn more about our organization!

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