7+ years in leadership roles within the MSP sector or related technology fields.
Proven success in building business units or communities that drive commercial results.
Strong communication skills to engage MSP operators and executive teams effectively.
Experience transforming brand perception and driving partner recruitment in competitive markets.
Ability to navigate product, packaging, and go-to-market strategies for stakeholder advocacy.
Responsibilities
Establish a prominent WatchGuard presence at industry events and discussions to build credibility.
Drive early partner recruitment through strategic relationship-building and reputation enhancement.
Develop and launch revenue-generating MSP communities and enablement platforms in the second year.
Advocate for MSP interests within the organization to influence product and decision-making processes.
Create a self-sustaining MSP growth engine that harmonizes brand and community efforts by year three.
Benefits
Opportunity to shape and lead a pivotal area of growth within a reputed cybersecurity company.
Access to a network of industry leaders and MSP professionals.
Supportive environment for innovative thinking and strategic execution.
Resources to establish infrastructure that supports partner engagement and revenue generation.
Full Job Description
The Role
The Chief MSP Officer will architect WatchGuard's MSP growth engine, a commercial, community-driven function built to shift brand perception, accelerate partner recruitment, and generate measurable revenue in the MSP segment.
This is a build with a clear arc. Year one is presence and momentum, getting into the right rooms and conversations, which immediately bolsters partner recruitment. Year two introduces owned infrastructure, revenue-generating communities and enablement resources that convert momentum into pipeline. Year three is the flywheel, a self-reinforcing engine where brand, community, and enablement drive each other. Who You Are
You've run something real, a business unit, a market segment, a community that generated commercial outcomes. You can command a room of skeptical MSP operators and hold your own at an exec table. You've been close enough to the market to know what's broken and frustrated enough by the gap between insight and action that you're ready to be on the side of the table that actually decides. You want to build something you can point to.
What You'll Build
An external presence at the events, peer groups, and industry stages where MSPs make decisions, representing WatchGuard with consistency and credibility
Early partner recruitment impact driven by relationships and reputation before the owned infrastructure even exists
Revenue-generating MSP communities and enablement platforms, designed and owned by WatchGuard, launched in year two
Internal advocacy that carries real MSP signal into product, packaging, and GTM decisions, and actually moves them
What Success Looks Like
Partner recruitment starts accelerating in year one as market presence builds
Owned community and enablement infrastructure launches in year two and begins generating measurable pipeline
By year three, the MSP growth engine runs with its own momentum and WatchGuard is a recognized, sought-after name in the ecosystem
The MSP voice has a permanent seat at the leadership table, and you can point to decisions that changed because of it
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About WatchGuard Technologies
WatchGuard Technologies is a computer hardware company that specializes in network security products. The company was founded in 1996 and is headquartered in Seattle, Washington. WatchGuard Technologies offers a range of network security products, including firewalls, VPNs, and intrusion prevention systems. The company's products are designed to protect businesses from cyber threats and ensure the security of their networks. WatchGuard Technologies has been recognized as one of the top network security companies in the world, and has won numerous awards for its innovative products and services.
