POSITION:
CHIEF EXECUTIVE OFFICER & PRESIDENT
FLSA STATUS:
EXEMPT
REPORTS TO:
OVERFLOW BOARD CHAIR & EXECUTIVE COMMITTEE
DIRECT REPORTS:
SENIOR LEADERSHIP TEAM
SUMMARY:
The Chief Executive Officer & President provides strategic and executive leadership for Overflow Thrift Store, a multi-site, faith-based social enterprise committed to caring for people in need through the recycling and resale of clean, affordable goods.
The CEO is responsible for advancing Overflow's mission, strategic direction, organizational growth, financial sustainability, and overall performance. This position leads the senior leadership team, oversees key organizational functions, develops strategic partnerships, and serves as the primary liaison between the organization and Board of Directors.
As Overflow's senior executive leader, the CEO is responsible for stewarding the organization's Mission, Core Values, and Statement of Beliefs internally and externally and is expected to uphold Overflow's Statement of Beliefs in principle, professional conduct, and personal practice.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.
Strategic & Organizational Leadership
- Provide overall leadership and direction for the organization in alignment with Overflow's mission, values, and strategic plan.
- Lead the development, execution, and ongoing evaluation of organizational strategy.
- Lead and develop the senior leadership team while fostering a culture of accountability, collaboration, excellence, and continuous improvement.
- Ensure effective organizational policies, systems, and operational practices are in place.
Growth & Business Development
- Lead new store development, market expansion, business ventures, and strategic partnerships.
- Identify and evaluate opportunities that strengthen Overflow's long-term financial sustainability and community impact.
Financial & Risk Management
- Provide executive oversight of the organization's financial performance, annual budgeting, financial policies, and accountability measures.
- Ensure appropriate organizational risk management, insurance coverage, safety practices, and regulatory compliance.
People & Organizational Culture
- Provide strategic oversight of human resources, including workforce planning, talent acquisition, leadership development, succession planning, employee engagement, compensation, performance management, and retention.
- Recruit, develop, evaluate, and retain senior leaders.
- Champion a healthy organizational culture consistent with Overflow's mission and values.
- Provide executive oversight of Overflow's volunteer strategy and engagement.
Marketing & Communications
- Provide strategic direction for organizational marketing, branding, communications, media relations, and public messaging.
- Ensure consistent brand standards and organizational presentation across locations.
Community, Ministry & Stakeholder Relations
- Serve as a key ambassador for Overflow within the community.
- Develop and maintain strong relationships with churches, ministry partners, donors, charitable organizations, community leaders, and other stakeholders.
- Oversee Overflow's charitable giving strategy in partnership with the Board Ministry Committee.
Board & Governance
- Serve as the primary liaison between management and the Board of Directors.
- Provide the Board with timely, accurate information regarding organizational performance, strategy, finances, risks, and significant initiatives.
- Support effective governance and ensure compliance with applicable legal, regulatory, and organizational requirements.
- Coordinate with legal counsel and other professional advisors as appropriate.
Other
- Perform other executive-level responsibilities as assigned by the Board of Directors.
MINIMUM QUALIFICATIONS:
- Bachelor's degree required; master's degree preferred.
- Seven or more years of progressively responsible leadership experience, including senior or executive-level responsibility.
- Demonstrated experience leading a complex, growth-oriented organization and overseeing multiple functional areas.
- Proven success developing and executing strategic plans, leading organizational growth, and driving operational and financial performance.
- Experience developing senior leaders and building high-performing teams.
- Experience working effectively with a Board of Directors.
- Strong financial, business, analytical, and decision-making capabilities.
- Exceptional executive-level communication and relationship-building skills.
FAITH & MISSION ALIGNMENT
- Demonstrated commitment to Overflow's Christian mission, Core Values, and Statement of Beliefs.
- A saving faith in Jesus Christ, evidenced by ongoing spiritual growth and active involvement in an evangelical church community.
- Commitment to advancing Overflow's charitable and community impact.
LEADERSHIP COMPETENCIES
- The successful candidate will demonstrate strategic and visionary leadership; strong execution and accountability; sound judgment and decisiveness; integrity and reliability; analytical and data-informed decision-making; collaborative and relational leadership; adaptability and resilience; and a commitment to continuous improvement.
ENVIRONMENTAL CONDITIONS:
Work is performed primarily in office and retail thrift-store environments, with regular interaction across Overflow locations and operational areas.
PHYSICAL REQUIREMENTS:
- Frequent climbing, stooping, kneeling, crouching, walking, reaching, talking, hearing, grasping and finger dexterity, repetitive motions.
- Prolonged periods of sitting at a desk and working on a computer
- Frequent use of hands and fingers for typing, writing and operating office equipment
- Ability to occasionally stand, walk, bend, stoop, reach and life office supplies or files
- Must be able to lift and carry up to 30 pounds on an occasional basis.
Reasonable accommodations may be provided to qualified individuals.
VISION REQUIREMENTS:
Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Overflow Thrift Store reserves the right to change this job description at any time.
