Amazon

Chief Engineer, Data Center Engg Ops

Amazon$96K — $166K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in data center or mission-critical facilities experience (e.g., hospitals, military)
  • 3+ years of proficiency with Microsoft Office (Outlook, Word, Excel)
  • Experience drafting procedures and technical documents
  • Active US Government Security Clearance: Top Secret with SCI eligibility or higher
  • Ability to communicate technical details to non-technical audiences

Responsibilities

  • Serve as the primary point of contact for facilities-related escalations
  • Oversee routine and emergency service operations for critical systems
  • Conduct root cause analysis for equipment failures and troubleshoot facility issues
  • Train and mentor Engineering Operations Technicians, promoting a positive team culture
  • Develop and implement standard practices for technical teams and vendors
  • Assist in constructing new facilities and enhancing existing ones for efficiency
  • Adhere to safety procedures while working with vendors and staff
  • Analyze building performance and generate operational reports

Benefits

  • Health insurance (medical, dental, vision, prescription)
  • 401(k) matching
  • Paid time off and parental leave
  • Support for adoption and surrogacy reimbursement
  • Mental health support and employee assistance programs (EAP)
Full Job Description
Join our dynamic Data Center Engineering Operations Team and become a critical architect of the infrastructure that powers global cloud computing. You'll play a pivotal role in maintaining the heartbeat of Amazon Web Services' physical infrastructure, ensuring seamless operations that support millions of customers worldwide.

The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. The CE serves as an expert technical resource interacting with onsite Engineering Operations Technicians (EOT) and any third-party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support AWS.

This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.

This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements. This position requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.

Key job responsibilities

- Act as the primary escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.

- Perform root cause analysis of equipment failures and troubleshooting of facility within internal Service Level Agreements (SLA).

- Provide training and guidance to Engineering Operations Technicians and are responsible for working with Facility Manager (FM) to set team culture.

- Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams

- May assist in the building out of new facilities and assist in projects to increase current facility efficiency

- Working outside of normal business hours for routine maintenance as required, including responding to out-of-hours emergency calls.

- Communicate complex technical information to a non-technical audience.

- Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency

- Ensure all safety procedures are adhered to by vendor and Amazon staff

- Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance.

- Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day-to-day tasks

Physical Requirements:

- Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodation:

- Regularly lift and/or move up to 39 pounds independently

- Participate in group lifts for 40+ pounds

- Maintain balance and perform construction tasks while on a ladder

- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position

- Work in an environment requiring provided ear protection

- This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.

Essential Requirements:

- Ability to travel to or commute between data center locations as needed

- Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational

- Travel frequency will vary based on business needs and operational status of assigned facility

- Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.

BASIC QUALIFICATIONS

- 3+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience

- 3+ years of Microsoft Office including Outlook, Word, and Excel experience

- Experience with reading and writing procedures, technical documents, and engineering drawings

- Current, active US Government Security Clearance of Top Secret with SCI eligibility or above

PREFERRED QUALIFICATIONS

- Experience in construction or project management

- Experience in data center engineering or operations

- Experience leading technical teams through daily operations and maintenance evolutions

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Mineral - 96,000.00 - 166,300.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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