Chief Code Compliance Officer

Salary: $81,606.00 - $126,469.00 Annually
Location : One Exchange Plaza 219 Fayetteville Street, Raleigh, NC
Job Type: Full-Time
Remote Employment: Flexible/Hybrid
Job Number:
Department: Project Support and Strategy
Opening Date: 11/12/2026
Closing Date: 11/26/2026 11:59 PM Eastern
Work Hours: Monday - Friday; 8:30 am - 5:15 pm
Hiring Range: $81,606.00 - $104,038.00

Job Description
The Chief Code Compliance Officer is a position that will provide guidance, oversight and resolution for pathway compliance for both commercial and residential for permitting, plan review, inspections and customer service. This position promotes a proactive, customer-focused approach to code administration by helping homeowners, contractors, developers, design professionals, and business owners understand applicable building codes, permitting requirements, and compliance processes. This position will Identify barriers, delays, or recurring issues within the permitting process and recommend practical improvement processes.

The ideal candidate is an experienced, approachable, and forward-thinking code official, who understands that effective code compliance requires more than enforcing regulations. This individual combines strong technical knowledge of building codes and construction practices with a commitment to customer service, problem-solving, and efficient government operations. The candidate is solution oriented, who evaluates situations that may hinder the compliance approval pathway. The ideal candidate will also provide operational effectiveness in which processes are improved, minimize permitting and plan review escalations, assist in staff training, and deliver consistent, timely customer service.
The Project Support and Strategy Group is a Division of the City of Raleigh Planning and Development Department. The Project Support and Strategy Group is newly developed division of the Planning and Development Group for the primary purpose to assist over a broad range of metric groups in assisting in the reduction of process escalations.

Duties and Responsibilities
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Responds to customer service inquires directly and through the "ASKRALEIGH" initiatives; provides communications and customer support to permit applicants and other stakeholders; coordinates reviews with other departments; recommends alternatives and solutions for maintaining compliance
• Provides support with complex building and building trade permit issues that require technical expertise interpretation and cross-department coordination needed for maintaining the permit compliance pathway with the intent in reducing permit and plan review escalations; and assist in the continuation process for the permit applicant
• Assists in technical training for client processing expediency for the Building and Safety, and other Planning and Development staff regarding permitting process and building code requirements and in the continuation process for the permit applicant
• Attends and provide guidance for Change of Use meetings and provide permitting and technical support for Affordable Housing Developments

Typical Qualifications
Education and Experience:

High School diploma or G.E.D. equivalency; 7 to 9 years' experience in code enforcement, building inspection, or related work

OR

Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted
Licenses and Certifications:

• Level III certification in all four of the following: Plumbing Inspection, Mechanical Inspection, Electrical Inspection, Building Inspector
• Valid North Carolina Class C Driver's License with a satisfactory driving record, or the ability to obtain within 60 days of hire

Preferred Qualifications:

• Bachelor's degree in construction management, building science, engineering, architecture, public administration, or a bachelor's degree with minimum of 8 years of combined commercial and multi-trade plan review and field inspections experience

Additional Information
Knowledge:

• Demonstrating expert knowledge in administrative, building and residential codes
• Working independently with strong critical thinking skills while considering multiple trade codes and collaborating with multiple metric groups
• Identifying barriers that impede in the permitting approval pathway and facilitate resolution
• Demonstrating excellent communication, customer service, and writing skills

Skills:

• Researching industry trends, solutions, and best practices
• Demonstrating great problem-solving skills
• Gathering data, review residential and commercial plans, analyzing findings within the intent of the code
• Interpreting, monitoring, and reporting technical information and statistics
• Identifying alternate solutions to building code compliance issues
• Providing interpretation and technical advice related to regulations and trade specialty area
• Organizing tasks, meeting deadlines, and prioritizing competing demands

ADA and Other Requirements:

Work Environment and Physical Effort:

Medium: Exerting up to 50 pounds of force occasionally, up to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Work Environment:

Work is typically performed in an office or similar indoor environment or in a vehicle. Employees may occasionally work on a construction site, an outdoor environment, near street environment (near moving traffic) or a confined space (Defined as (A) Is large enough and so configured that an employee can bodily enter and perform assigned work; (B) Has limited or restricted means for entry or exit; and (C) Is not designed for continuous employee occupancy).
Work Exposures:

Work in this position does not require frequent environmental exposures. Employees may occasionally be exposed to individuals who are hostile or irate, extreme cold (below 32 degrees), extreme heat (above 100 degrees), fumes or airborne particles, loud noises (85+ decibels average over 8-hour working day such as heavy trucks, jack hammers, leaf blowers, lawn mowers, construction) and moving mechanical parts.

When you join the City of Raleigh's work family as a full-time employee, your benefits are an important part of your "total rewards". Your benefits impact many aspects of your life including your health, your finances, and the protection of your family. The City provides a comprehensive benefits package as part of our total rewards program to support you through important events in your life, to enhance your life outside work, and to help you plan and prepare for the future.

To find out about the City's benefits package, and other programs, please visit our Employee Benefits page: https://raleighnc.gov/services/jobs-and-volunteering/pay-and-benefits

The City employs temporary and seasonal employees who generally are scheduled to work on a short-term basis. However, if you are hired as a temporary or seasonal employee, or as an intern, you are not eligible for the City of Raleigh's benefits.
01

Please select your highest level of education completed.

• Some high school
• High school diploma (or GED)
• Some college
• Associate's degree
• Bachelor's degree
• Master's degree
• PhD or other professional degree

02

How much relevant or comparable work experience do you have in code enforcement, building inspection, or related work?

• None
• Less than 1 year
• 1 to less than 2 years
• 2 to less than 3 years
• 3 to less than 4 years
• 4 to less than 5 years
• 5 to less than 6 years
• 6 to less than 7 years
• 7 to less than 8 years
• 8 to less than 9 years
• 9 to less than 10 years
• 10 years or more

03

Have you ever been terminated or forced to resign from a position?

• Yes
• No

04

If you answered "yes" to being terminated or forced to resign, please provide an explanation and the date.
05

Do you have a valid North Carolina Driver's License Class C or the ability to obtain one within 60 days of hire?

• Yes, I currently have a valid NC Driver's License.
• I do not currently have a valid NC Driver's License, but I can obtain one within 60 days of hire.
• No, I do not currently have a valid NC Driver's License and NO, I cannot obtain one within 60 days of hire.

06

Do you have a level III certification in all four of the following: Plumbing Inspection, Mechanical Inspection, Electrical Inspection, and Building Inspector?

• Yes
• No

Required Question