Position SummaryAs a
Chemical Support Engineer, you will serve as the primary technical resource for the district, ensuring treatment chemicals and equipment are applied safely, effectively, and cost-efficiently across customer sites. You will collaborate closely with Sales Account Managers to design, implement, and optimize treatment programs within the pulp and paper industry.
What You'll Do- Conduct routine service visits and testing to ensure safe, effective, and compliant treatment programs.
- Provide technical support and pre-sales expertise to customers and the sales team throughout the sales process.
- Maintain accurate service records, update databases, and prepare weekly service reports.
- Identify and troubleshoot technical issues at customer sites, develop corrective action plans, and communicate findings to customers and Sales Account Managers.
- Provide technical input for proposals, projects, and customer-facing documentation, while identifying opportunities for business growth within existing accounts.
- Analyze treatment program performance data and recommend improvements.
- Perform routine monitoring, maintenance, and inspection of feed equipment.
- Participate in technical training and professional development activities to expand technical knowledge and skills.
What You'll Bring- Bachelor's degree in a science, engineering, or other technical discipline. Equivalent experience may be considered, including 10+ years of relevant manufacturing or equipment experience.
- Ability to solve complex and non-routine technical problems.
- Strong customer relationship and stakeholder management skills.
- Knowledge of industrial processes and customer operations, or the ability to quickly learn industry-specific applications and technologies.
- Results-driven mindset with a proactive approach to problem-solving.
- Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
- Valid driver's license with a satisfactory driving record.
- Must reside within approximately 45 minutes of Valliant, OK
- Experience with laboratory testing, pumps, pipefitting, and electrical systems preferred.
- Willingness to participate in an on-call rotation
Perks- Ongoing professional development and career growth opportunities.
- Competitive paid time off program, including vacation, sick leave, and floating holidays.
- Competitive base salary, incentive compensation plan, and annual merit increases.
- 401(k) plan with company matching contributions.
- Relocation assistance available.
- Company-provided vehicle, laptop, and mobile phone.
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We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you.
