Schneider Electric

Change Manager - Back Office Engineering

Schneider Electric • $101K — $152K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, IT, Organizational Development, Industrial Engineering, or related field (or equivalent experience).
  • Willingness to travel 50%-75% (maximum of 2 consecutive weeks per trip).
  • Valid Passport and visas required for travel across US, Mexico, Canada.
  • Hands-on experience or working knowledge in SAP S/4HANA within the assigned business domain.
  • Experience in stakeholder engagement, process improvement, training delivery, or project coordination.
  • Strong organizational skills to manage multiple streams of information and deliverable dashboards.

Responsibilities

  • Serve as the OCM representative within the Order Engineering domain, driving user adoption strategies throughout the project lifecycle.
  • Support the transition from local tools to SAP-based time capture, explaining key relationships between various operational metrics.
  • Identify and propose OCM services that can enhance domain processes, such as training and communications.
  • Conduct hands-on training at various facilities, ensuring resources are updated and accessible.
  • Act as a liaison between stakeholders, Power Users, and the OCM team to gather feedback and identify risks.
  • Translate domain knowledge into clear training documentation and instructional materials in both English and Spanish.
  • Maintain structured dashboards to track training deliverables and progress.

Benefits

  • Be part of a high-impact SAP S/4HANA transformation initiative shaping the organization's future.
  • Gain exposure to enterprise-level change management and Agile practices.
  • Develop skills in stakeholder engagement and business process improvement.
  • Influence strategic decisions and drive successful change across multiple units and locations.
  • Shape processes that enhance scalability and efficiency plus opportunities for mentoring and leadership development.
Full Job Description
What You'll Do
  • Serve as the OCM representative within the Order Engineering domain, driving Power User adoption strategies and mitigating risks throughout the entire project lifecycle.
  • Support the behavior change from local tools to SAP-based time capture and explain the relationship between posted hours, network activities, backlog status, and scheduling.
  • Identify opportunities where Organizational Change Management (OCM) services such as Business Transformation, Training, Process Mapping, and Communications can add value to your domain.
  • Upskill on domain knowledge and deliver hands-on training at different plants and facilities for deployments, responsible for keeping training resources updated and organized.
  • Act as the primary liaison between domain stakeholders, Power Users, and the OCM team, gathering process-related feedback, requirements, and identifying risks.
  • Translate domain knowledge and BA specifications into clear, compelling training documentation and Single Point Lessons (SPLs) using Scribe in English and Spanish (framework training provided during onboarding).
  • Maintain, organize, and track training deliverables through structured dashboards (monitoring total vs. completed SPLs per sprint).
  • Collaborate with different change management functional areas to deliver accurate and timely information.
  • Share insights and recommendations to support smooth adoption of changes and alignment with organizational goals.
  • Work closely with Business Analysts (BAs) and Product Owners (POs) to keep up to date on system enhancements and changes impacting users.
  • NOTE: This role requires travel to different plant locations in North America: 50-75% (maximum of 2 consecutive weeks per trip).

Skills That Will Make You Successful
  • Ability to explain the end-to-end ETO/CTO process from configuration and sales order through engineering, manufacturing, delivery, and billing.
  • Ability to navigate representative transactions and Fiori apps, interpret statuses and document flow, and distinguish system defects from process, data, training, or authorization issues.
  • Subject matter expert / working knowledge in the aligned SAP S/4HANA domain area to minimize the onboarding curve.
  • Training experience & knowledge of adult learning principles for plant and operational environments.
  • Documentation skills & instructional design experience (adhering to branding guidelines and generating high-quality resources in Scribe).
  • Ability to track execution and maintain clear dashboards (tracking SPL requirements, training delivery, and risk escalation).
  • Strong communication and interpersonal skills, with the ability to clearly articulate complex concepts to diverse audiences.
  • Analytical and problem-solving ability to identify patterns, operational risks, and adoption roadblocks early in the project lifecycle.
  • Stakeholder management - skilled at building relationships, asking the right questions, and extracting actionable insights from Power Users.
  • Comfortable working in fast-paced, multi-site project environments and adapting to shifting priorities.
  • Effective time management and ability to handle multiple tasks simultaneously.
  • Passion for user experience, human-centered training design, and simplifying complex concepts through storytelling.

• Qualifications
  • Bachelor's degree in Business, IT, Organizational Development, Industrial Engineering, or related field (or equivalent experience).
  • Travel & Visa Requirements:
    • Willingness to travel 50%-75% (maximum of 2 consecutive weeks per trip).
    • Valid Passport and visas are required for occasional travel across US, Mexico, Canada.
    • Valid driver's license required.
  • Working knowledge or hands-on experience in SAP S/4HANA within the assigned business domain.
  • Experience in stakeholder engagement, process improvement, training delivery, or project coordination.
  • Strong organizational skills to manage multiple streams of information and deliverable dashboards.

Domain-Specific Technical Qualifications
  • The Change Manager should have a strong understanding of Project System (SAP PS); Production Planning integration (SAP PP); SAP Fiori engineering backlog and time entry
  • Must have: practical SAP SD knowledge, process-change leadership, training/facilitation experience, and the ability to work with operational users and technical teams.
  • Familiarity with cross-domain foundational knowledge such as Business Partner, Material Master, BOM, Routing, Work Center, Purchase Requisition, role/authorization and integration awareness
  • Ability to Interpret engineering activities, planned dates, assigned work, workload, and statuses such as REL, PCNF, and CNF.
  • Understand how engineers record progress, actual dates, and final confirmation and how these updates affect project visibility.
  • Ideal Candidate Profile Preference:
    • Flexible / Hybrid Profile: Open to partnership with BAs, POs, TPOs, solution architects, master-data teams, testing, deployment, and operations.
    • Ability to convert a solution release into affected roles, behavior changes, learning objectives, readiness criteria, reinforcement actions, and adoption measures.

• Preferred Tools & Tech
  • Engineer-to-Order or Configure-to-Order manufacturing, SAP Fiori adoption, plant deployment, testing/cutover, and master-data governance.
  • Scribe & SharePoint
  • Microsoft Office 365 Suite
  • Jira Software & Confluence

• What's In It for You
  • Be part of a high-impact, enterprise-wide SAP S/4HANA transformation initiative that shapes the future of our organization.
  • Gain exposure to enterprise-level change management, Agile practices, and cutting-edge process documentation tools.
  • Develop skills in stakeholder engagement, change management, and business process improvement.
  • Opportunity to influence strategic decisions and drive successful change adoption across multiple business units and plant locations.
  • Shape processes and enablement strategies that drive scalability and efficiency.

• Who You'll Report To
  • People Manager: OCM Lead
  • Operational Manager(s): Domain Product Owner(s)
  • What's in it for me?
  • Opportunity to mentor others and grow your leadership capabilities
  • Meaningful work where your contributions directly shape technology solutions
  • Supportive team environment that values expertise and invests in your development
  • Flexible work options designed to help you thrive professionally and personally

Bring your analytical expertise to a team that's ready to welcome you - apply today!

About Schneider Electric

Schneider Electric is a multinational corporation that specializes in energy management and automation solutions. The company was founded in 1836 and is headquartered in Rueil-Malmaison, France. Schneider Electric offers a wide range of products and services including electrical distribution, automation and control, and energy management. The company operates in over 100 countries and has a strong presence in the industrial and commercial sectors. Schneider Electric is committed to sustainability and has set ambitious targets to reduce its environmental impact. The company has received numerous awards for its sustainability efforts and is recognized as a leader in the industry.
Learn more about Schneider Electric
Size
166,025 employees
Industry
Founded
1836
NASDAQ

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