Req ID: 393283 NTT DATA's Client is currently seeking a Change Management & Communications Manager - ERP / M&A Transformation to join their team in Pittsburgh, Pennsylvania (US-PA), United States (US).
Job Description: Job Description - Change Management & Communications Manager - ERP / M&A Transformation Position Summary We are seeking an experienced Change Management & Communications Manager to support a fast-paced, complex global ERP transformation program associated with a Merger & Acquisition (M&A) initiative.
The program involves transitioning colleagues from an older version of SAP to a newer SAP platform, with significant organizational and process changes across Commercial, Manufacturing, and Finance functions. The transformation will have a worldwide colleague impact, requiring structured change management, stakeholder engagement, and effective communications.
The ideal candidate will have 5+ years of hands-on Change Management experience, preferably supporting large-scale ERP, SAP, M&A, or enterprise transformation programs. The individual should be comfortable working independently in a fast-paced and ambiguous environment with multiple competing priorities.
Key Responsibilities - Develop and execute comprehensive Organizational Change Management (OCM) activities supporting the global ERP transformation.
- Conduct detailed Change Impact Assessments to determine the impact of the SAP transition on employees, processes, roles, and business functions.
- Perform Stakeholder Analysis and develop stakeholder engagement strategies for impacted groups globally.
- Build and maintain effective relationships with business leaders, functional teams, project teams, and other key stakeholders.
- Develop and execute change communication plans aligned with project milestones and transformation objectives.
- Create clear, engaging, and effective visual communications, presentations, announcements, FAQs, leadership communications, and project updates.
- Translate complex ERP and business-process changes into simple and effective communications for diverse audiences.
- ssess organizational readiness and identify potential resistance, adoption challenges, and change risks.
- Support change activities across Commercial, Manufacturing, and Finance functions.
- Work effectively within a complex M&A and ERP transformation environment with evolving requirements.
- Independently manage assigned change activities while coordinating with broader program and business teams.
- Manage multiple priorities and deliverables within aggressive project timelines.
Required Skills & Experience - 5+ years of hands-on Change Management / Organizational Change Management experience.
- PROSCI, CCMP, or equivalent Change Management certification.
- 3+ years of strong hands-on experience conducting Change Impact Assessments.
- 3+ years of Strong experience with Stakeholder Analysis, Stakeholder Engagement, and Stakeholder Management.
- 3+ years of proven experience developing and executing change management communication strategies.
- Excellent written, verbal, presentation, and interpersonal communication skills.
- Strong ability to develop visual communications and executive-level presentations.
- bility to take direction while working independently with limited supervision.
- Comfortable operating in an environment with ambiguity, evolving requirements, and competing priorities.
- Strong time management, planning, and organizational skills.
Preferred Experience - Experience supporting ERP implementation, migration, upgrade, or transformation programs.
- Experience with SAP transformation or SAP migration programs.
- Experience supporting Mergers & Acquisitions (M&A) or post-merger integration initiatives.
- Experience delivering change management for large-scale global transformation programs.
- Experience supporting organizational change across Commercial, Manufacturing, and/or Finance functions.
- Experience working with geographically distributed and cross-functional stakeholder groups.
NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this remote role is $55-$62/hour This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.
This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401k program, and additional voluntary or legally-required benefits
