Change & Adoption Manager

EXPERIENCE

• 7+ years of experience in change management, communications, or transformation roles

• Demonstrated experience supporting complex technology, digital, or process transformation initiatives

• Strong understanding of organizational behavior, stakeholder engagement, and adoption methodologies (e.g., Prosci, ADKAR, Kotter)

COMPETENCIES & SKILLS

• Experience working within a global or matrixed technology organization

• Ability to simplify complex technology changes into clear, compelling communications

• Strong facilitation and engagement skills with executive, technical, and frontline audiences

• Experience designing and executing training and enablement strategies

• Track record of measuring change outcomes using data and insights

• Ability to influence without authority and build trusted partnerships across functions

• Clear, concise communicator capable of simplifying complex topics.

• Effective change leader who brings structure, empathy, and discipline to transformation work.

• Highly organized, outcomes-oriented, and collaborative.

• Empathetic and people-focused: understands how change impacts individuals and teams

• Clear communicator: able to translate strategy and technology into accessible messaging

• Influential without authority: skilled at building momentum and alignment

• Structured and disciplined: strong planning, organization, and execution capabilities

• Resilient and adaptable: comfortable navigating ambiguity and evolving priorities

• Outcome-driven: focuses on real adoption, not just activity completion