Position Title: Case Management SupervisorDivision: ChildrenSalary Range: $3,447.76 - $5,093.93 Bi-weekly; $89,641.76 - $132,442.18 AnnualLocation: San Leandro, CAThe Regional Center of the East Bay (RCEB) is one of 21 Regional Centers that are community-based, private non-profit corporations under contract with the California Department of Developmental Services. RCEB provides intake, assessment, diagnosis, and coordinates community-based services for over 25,000 children and adults with developmental disabilities in Alameda and Contra Costa counties.
DUTIES AND RESPONSIBILITIES:Serve as assistant to the Associate Director and perform administrative and supervisory functions to assure that
effective case management services are provided. Duties include, but are not limited to:
- Perform the duties of the Associate Director in his/her absence.
- Interview, select, train, assign, schedule, supervise, and evaluate the performance of assigned staff.
- Provide general information regarding regional center services by telephone or at meetings.
- Review and approve requests for residential services in assigned areas, including admissions to or discharges from State developmental centers.
- Recommend and develop organizational methods and/or procedures.
- Provide case consultation.
- Participate in and coordinate client related staffing/conferences in developing Individual Program Plans and problem resolution. May include collaboration with service providers, State developmental centers and other agencies.
- Serve as consultant or liaison to assigned community programs, agencies, organizations and State Developmental centers.
- Monitor, review, and report case movements and recordings (IPPs, Annuals, Quarterlies, Medicaid Waivers, etc.).
- Monitor case management provided by assigned staff.
- Participate in program development, evaluation and/or facility reviews.
- Develop and provide in-service training and orientation to staff as assigned.
- Attend weekly Supervisor's meeting and other agency and community meetings as assigned.
- Perform other related duties as assigned.
EXPERIENCE AND ABILITIES:- Demonstrates leadership ability, fosters positive partnerships and a sense of teamwork.
- Remains calm during time of crisis.
- Can work through complex community issues.
- Demonstrates good over-all organization of work.
- Has the ability to teach others.
- Competent to address personnel issues.
- Has basic understanding of clinical issues, human development, and basic counseling methods.
MINIMUM QUALIFICATIONS:- Master's degree in human services or related field preferred. Bachelor's degree in human services or related field accepted.
- Minimum 4 years Regional Center experience, preferably in case management.
- Two years supervisory experience preferred. This may be substituted with demonstrated leadership roles in projects, taskforce, etc.
- Automobile, valid CDL, and insurance.
- Oral fluency preferred in English and Spanish.
- Demonstrate cultural awareness and sensitivity and an ability to work effectively with culturally diverse populations.
BENEFITS:At the Regional Center of the Easy Bay, we offer a full spectrum of competitive benefits including:
- 3 weeks paid vacation + 12 sick days
- 14 paid holidays + 3 floating holidays
- Multiple options for medical care (including Kaiser at 100% employer paid for employee)
- Dental and vision plans
- CalPERs Retirement (pension)
- Student Loan Forgiveness*
- Flex schedule, if applicable
- Work at Home schedules, if applicable
- Employee Assistance Program, including mental health care
*The Public Service Loan Forgiveness program is a federal program that forgives student loan debt for nonprofit employees after 120 qualifying payments. Employees who work at least 30 hours per week for a governmental, 501(c)(3) nonprofit, or other qualifying nonprofit organization may apply to have the balance of their student loans forgiven (tax free) after making 120 monthly payments.
