Description of the RoleFriendly Ford - Las Vegas is seeking a highly motivated and results-driven individual to join our team as a Sales professional, and require
past sales experience. As a Salesperson at Friendly Ford, you will have the exciting opportunity to be part of a leading automotive dealership in Las Vegas, Nevada. We are dedicated to providing exceptional customer service and delivering top-notch vehicles to our clients.
Benefits- Competitive salary ranging from $75,000 to $175,000 per year
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
- Life insurance
- Paid time off
- Bonus Opportunities
Responsibilities- Satisfies the transportation needs of vehicle purchasers.
- Sells/leases and delivers a minimum of 10 units per month.
- Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
- Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
- Explains fully product performance, application, and benefits to prospects.
- Describes all optional equipment available for customer purchase.
- Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.
- Utilizes dealership sales control and follow-up system.
- Exhibits a high level of commitment to customer satisfaction.
- Knows and understands the current federal, state, and local laws which govern retail automobile sales. Also maintains current knowledge regarding Ford standards along with Friendly Fords dealership expectations.
- Maintains customer satisfaction scores that are at group average or above on a monthly basis.
- Maintains high levels of customer service that are consistent with Friendly Ford standards.
- Establishes and achieves annual and monthly objectives for unit sales, gross profits and customer satisfaction.
- Attending product and sales training courses as requested by sales manager.
- Keeps updated of new products, features, accessories, etc., and their benefits to customers.
- Knows and understands equity and values and is able to explain depreciation to the customer.
- Ensures that the sales manager has an opportunity to meet each customer.
- Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title, etc.).
- Writes complete sales orders and processes paperwork in accordance with established dealership policies.
- Prepares sold vehicles for customer delivery prior to customer arrival.
- Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
- Schedules first service appointment.
- Follows up on all post-delivery items, tag/title work, "we-owes", and special requests to be sure that all customer expectations are met.
- Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
- Maintains a prospect development system.
- Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
- Maintains professional appearance.
Requirements- High school diploma or one to three months related experience and/or training; or equivalent combination of education and experience.
- Two years of sales experience required.
- Must be physically capable of showing customers around the dealership and entering and exiting and driving vehicles. Ability to walk and stand for long periods.
- State of Nevada Sales License
- State of Nevada Driver's License required.
