Title: CAD/CAM SpecialistReports to: Manager CAD/CAMLocation: DMG MORI USA, Inc.Hours: Core Business HoursClassification: Non-ExemptTravel: Up to 30%Employment is conditioned on DMG MORI's ability to obtain and maintain any necessary export licensing.Essential Job Functions:To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.
- Understand DMG MORI technologies and the product line to develop applicable and effective approaches to sell and support software solutions
- Evaluate customer business requirements and translate them into appropriate technical solutions using DMG MORI software products
- Create and deliver product quotations to internal and external customers
- Collaborate with Technical Centers to assist local sales representatives to present software products and support on technical questions
- Provide product training to both internal sales/engineering associates and customers
- Advise on creation of content for marketing materials, sales manuals, and product documents
- Maintain customer relations to update subscriptions or contracts, inform new releases, and obtain feedback
- Other duties as assigned
Minimum Requirements:- Bachelor's degree in engineering or related field or related experience
- Prior experience of technical sales and support in software and/or machine tool industry highly preferred
- CAD/CAM (NX, MasterCAM, Esprit, Hypermill, etc.) software experience highly preferred
- Experience in CNC machining and programming is preferred
- Basic understanding of software infrastructure and Information Technology
- Strong interpersonal and communication skills
- Ability to create and deliver engaging training and presentations
- Excellent writing and editing skills
- Strong work ethic, ability and passion to research and learn new technologies
- Ability to work independently as well as on a team
Work Environment: General office environment will be experienced. There will be periodic exposure to manufacturing environments which may present possible hazards such as noise, electricity, chemicals, heavy equipment, and other automated and manual machinery.
Physical Demands:Frequent: Standing, sitting at desk, utilizing computers and phones.
Periodic: Travel, operating a vehicle, operating power equipment, standing, walking, bending, and stooping.
Occasional: Lifting, pushing, and pulling objects. Repetitive foot, leg, hand, arm, shoulder, and torso movements.
