Bachelor's degree in business, marketing, engineering, or related field
3+ years of experience in a sales/account manager role for automotive customers
Strong verbal and written communication skills
Excellent listening, negotiation, and presentation abilities
Familiarity with CRM software preferred
Ability to manage multiple account projects with attention to detail
Proven communication skills with stakeholders at all organizational levels, including C-level executives
Responsibilities
Oversee customer account management, developing new business and negotiating contracts to maximize profits
Collaborate cross-functionally with the sales team to achieve quotas while ensuring client satisfaction
Work with internal design, QA, and process teams to deliver quotations and DFM for customers
Facilitate timely and successful delivery of solutions according to customer needs
Forecast and track sales for each customer, monitoring EDI and inventory levels weekly
Benefits
Opportunity to work in a dynamic and collaborative environment
Engagement with cross-functional teams to enhance customer experience
Potential for professional growth and development within the automotive sector
Travel opportunities to meet clients and expand business relationships
Full Job Description
The Account Manager place a crucial role in managing and expanding relationships with existing clients while also seeking out and acquiring new clients for a company's products. The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The Account Manager is responsible for addressing client issues and responding to questions. The ideal candidate comes with experience in account management and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role. Responsibilities:
Oversee customer account management - Includes developing new business along with negotiating contracts and agreements to maximize profits.
Collaborate cross-functionally - Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services.
Collaborate with internal design/ QA/process team to deliver the quotation and DFM for customers.
Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives.
Forecasts and tracks sales for each customer. Weekly monitor the customers EDI and control the inventory level.
Requirements:
Bachelor's degree in business, marketing, engineering or a related field is required
3+ years of experience in a sales/account manager role for automotive customers
Strong verbal and written communications skills
Excellent listening, negotiation, and presentation abilities
Familiarity with CRM software preferred
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
