Bachelor's degree in Engineering; advanced degree preferred.
10+ years of senior leadership experience in customer-facing roles within manufacturing or industrial environments.
In-depth knowledge of Telecom/Datacom markets (e.g., Mobile Networks, Storage, Servers, Routers, Switches).
Proficient in navigating a matrixed organization and effectively communicating with diverse teams and stakeholders.
Demonstrated success in strategic planning, operational leadership, market development, and financial management.
Exceptional leadership, communication, and organizational skills.
Strong analytical and problem-solving skills with a proactive mindset.
Proven ability to inspire and lead cross-functional teams toward ambitious objectives.
Willingness to travel domestically and internationally up to 40%.
Responsibilities
Lead a matrixed team to meet customer demands and influence product roadmaps for a specific account.
Manage the P&L for an account exceeding $100M; drive cost improvements and pricing negotiations.
Collaborate with Product Management to deliver tailored customer solutions.
Coordinate with engineering and operations to execute high-performing customer solutions.
Partner with Quality to resolve issues promptly and ensure overall customer satisfaction.
Define and execute a customer-specific strategic roadmap in conjunction with the Product team.
Cultivate strong customer relationships and identify growth opportunities across the account.
Benefits
Work in a dynamic, cross-functional environment.
Opportunity to lead significant accounts in the Telecom/Datacom industry.
Challenging and rewarding role with substantial P&L responsibilities.
Engagement in strategic planning and operational decision-making.
Career development opportunities through leadership and cross-team collaboration.
Full Job Description
Position: Business Unit Director - CBS
Location: Nashua, NH
Assigned to a specific, OEM, Tier 1 strategic account, the Business Unit Director will be responsible for the full ownership of the customer within the Cable Backplane Business Unit. This role operates in a matrixed organization to drive Engineering, Product Management, Marketing, NPI, Operations, Finance, Program Management, and Quality -with the goal of providing a world-class customer experience. Reporting into the Business Unit General Manager, the BUD will set the strategic direction for a specific customer, drive business development, ensure operational excellence, and foster a high-performance culture across a geographically dispersed team of indirect reports.
RESPONSIBILITIES:
For a specific customer, lead a matrixed team within the business, indirectly managing Manufacturing, Engineering, Sales/Marketing, Finance, and Operations teams to meet customer needs and influence product roadmaps
Account P&L ownership (revenue exceeding $100M per year); leading cost improvement initiatives, pricing negotiations and related contracts, inventory management, etc.
Collaborate closely with Product Management team to ensure customers are receiving the right solutions at the right time
Work with engineering and operations for execution to deliver world class, high performing customer solutions
Partner with Quality organization to ensure any issues are resolved in a timely manner, ensuring customer satisfaction at all stages
Work with the Product team to define and execute the customer-specific strategic roadmap for product development, market expansion, and operational efficiency
Own the customer relationship end-to-end, supporting the front-end of the business
Establish and monitor KPIs to drive accountability, performance, and continuous improvement across all departments
Cultivate a customer-first mindset by engaging directly with key customers and channel partners to strengthen relationships and identify growth opportunities
Champion cross-functional collaboration to ensure timely and successful product launches aligned with customer needs
Influence and operate within the broader High Speed Products Group, pulling in sister business unit stakeholders where relevant to expand the opportunity funnel
Represent the business unit in executive and corporate reviews, ensuring alignment with broader organizational goals
Ensure compliance with corporate policies and support enterprise-wide initiatives
QUALIFICATIONS:
Bachelor's degree in Engineering; advanced degree preferred
10+ years of senior leadership experience, including customer facing experience in a manufacturing or industrial environment
Industry and customer knowledge of Telecom/Datacom market segments (Mobile Networks, Storage, Servers, Routers, Switches, etc.)
Well organized and comfortable working in a matrixed environment with ability to communicate effectively with cross functional, geographically dispersed and culturally diverse marketing, engineering, quality and manufacturing teams, vendors and customers
Proven track record in strategic planning, operational leadership, market development, and financial management
Exceptional leadership, communication, and organizational skills
Strong analytical and problem-solving capabilities with a bias for action
Ability to inspire and lead cross-functional teams toward ambitious goals
Willingness and ability to travel domestically and internationally up to 40%
