Position Summary

Reporting directly to the Chief Operating Officer (COO), the Senior Director of Business Development & Community Partnerships serves as the operational growth engine for Codman Square Health Center. Moving beyond high-level strategy, this role takes direct operational accountability for turning strategic community partnerships, market opportunities, and clinical expansion concepts into executed, sustainable initiatives.

Acting as the critical operational bridge within the Operations Division, this role receives warm handoffs from the Senior Director of Community Engagement and Partnerships (who identifies community needs and builds upstream relationships) and executes structured operational handovers to the Senior Director of Project Management (who governs project delivery and implementation). The Senior Director ensures all business development leads are operationally vetted, financially viable, and aligned with clinical capacity, clinical workflows, and organizational capacity before rollout.

Primary Responsibilities:

1. Operational Accountability & Growth Execution
• Operational Execution: Manage and execute the business development pipeline, ensuring that every growth initiative, clinical partnership, or municipal contract is operationally viable, capacity-checked, and successfully executed.
• Inter-Departmental Handoffs: Act as the direct recipient of community insights and strategic relationships cultivated by the Sr. Director of Community Engagement & Partnerships, translating community-identified needs and HRSN opportunities into actionable business models and contract frameworks.
• Handover to PMO: Facilitate seamless handovers of fully executed contracts, MOUs, and new service agreements to the Director of Project Management, ensuring clear project charters, defined deliverables, and resource plans are established prior to project launch.
• Cross-Functional Alignment: Collaborate closely with the COO, Chief Medical Officer (CMO), and Chief Advancement & Communications Officer (CACO) to align new market growth with clinical scope, operational workflows, and brand guidelines.

2. Business Development, MOUs & Relationship Management
• Contract & MOU Negotiation: Coordinate, structure, and support the negotiation and formalization of business agreements, service contracts, and Memorandums of Understanding (MOUs) with employers, municipal entities, school systems, and health networks.
• Pipeline Governance: Manage an active business development pipeline, tracking prospective partnerships from initial exploratory discussions through operational review, contract execution, and operational integration.
• Market & Revenue Expansion: Identify and capture revenue-generating or cost-offsetting growth opportunities across primary care, behavioral health, occupational health, and specialized clinical programs.

3. Operational Integration & Capacity Planning
• Clinical & Operational Vetting: Partner with the COO and clinical leadership to ensure new business initiatives do not overburden clinical units or revenue-generating staff.
• Account Onboarding: Coordinate the initial operational onboarding of new institutional accounts, municipal contracts, and organizational partners to guarantee service-level satisfaction and seamless integration.
• Upstream Sustainability: Ensure new business frameworks support value-based care models, Accountable Care Organization (ACO) targets, and long-term financial health center sustainability.

4. Metrics, Accountability & Reporting
• Operational Performance Metrics: Monitor, track, and report on established KPIs focused on partnership execution velocity, contract performance, financial viability, patient acquisition volume, and operational impact.
• Executive & Management Dashboard Reporting: Deliver routine operational progress updates and dashboard reports to the COO and operational leadership detailing account health, operational risks, and pipeline status.

5. Other Duties as Assigned

Requirements

Qualifications & Skills
• Education: Bachelor's degree in Business Administration, Healthcare Administration, Public Health, Marketing, or a related field required. Master's degree (MBA, MHA, MPH) preferred.
• Experience: 5+ years of progressive management experience in business development, strategic partnerships, corporate sales, or healthcare growth strategies preferably within an FQHC, hospital system, or community-based healthcare setting.
• Network & Community Credibility: Proven track record of building authentic, high-trust relationships with community leaders, executives, and municipal stakeholders in urban or underserved communities.
• Stakeholder Engagement & Communication: Strong negotiation, presentation, and interpersonal skills; comfortable collaborating with organizational leaders, clinicians, and community partners with equal authenticity.
• Cross-Functional Fluency: Demonstrated ability to understand clinical care delivery (CMO priorities) and operational workflows (COO priorities) to craft viable, high-quality partnership agreements.
• Strategic & Analytical Acumen: Skilled in contract negotiations, market analysis, financial modeling for business cases, and pipeline management tools (CRM platforms).

Physical Requirements

• Must be able to stand or sit for prolonged periods (at least 50% of the time).
• Ability to lift up to 25 pounds and load onto shelves.
• Visual acuity is sufficient for frequent reading and computer use.

Salary Description

$110,000.00-$135,000.00/YR