Bachelor's degree in Information Systems, Computer Science, or related field.
5+ years in Business Systems Management in global, fast-paced environments.
Experience enhancing core business systems (ERP, E-commerce, BI, CRM) with a focus on integration.
Familiarity with distribution industry workflows (inventory, purchasing, order fulfillment).
Proficient in middleware tools for system integration and understanding of relational databases.
Responsibilities
Architect and maintain the business system architecture with a 3-year roadmap.
Improve processes by partnering with Sales, Operations, and Finance for better workflows.
Develop and maintain integrations between key business platforms for real-time data accuracy.
Conduct audits on data synchronization to maintain ERP integrity.
Oversee configuration and performance of core business platforms.
Identify manual inefficiencies and develop AI-assisted workflows.
Support AI governance and secure rollout across the organization.
Benefits
Up to 120 hours of Paid Time Off in the first year.
11 paid holidays.
Insurance benefits starting after a 30-day waiting period.
401(k) plan with company match after 90 days.
Full Job Description
The Position: Business Systems & Integration Manager
The Business Systems & Integration Manager's mission is to architect the intelligence and connectivity of HydraPak's global technology environment, ensuring accurate and timely information for company decision-making. This critical role will build the automated future of the business by focusing on innovation, integration, scalability, and security
Duties and Responsibilities
Enterprise Applications & System Integrations
Own and evolve HydraPak's business system architecture, including the development and maintenance of a 3-year systems roadmap.
Process Improvement: Partner with Sales, Operations and Finance to eliminate manual & inefficient processes and improve end-to-end workflows (Order-to-Cash, Procure-to-Pay).
System Integration: Build and maintain system integrations between core business platforms (Acumatica, Domo, Shopify Plus, Paya, ShipHawk, and SPS Commerce) to ensure real-time data accuracy.
Data Integrity: Proactively audit data synchronization between systems to ensure the ERP remains the system of record.
Core Application Administration: Oversee the configuration, maintenance and performance of the core business platforms.
AI & Workflow Automation
Workflow Development: Partner with departments to identify manual inefficiencies and build custom AI-assisted workflows or agents to increase operational effectiveness.
AI Subject Matter Expertise: Act as the lead for Large Language Model usage, providing the training to help staff leverage AI for strategic thinking and improved efficiency.
AI Administration: Support the IT & Systems Manager in the governance and secure rollout of AI tools across the organization.
IT Infrastructure Support
Oversee the IT & Systems Specialist in the following areas, if needed:
Maintenance of productivity platforms (Google Workspace, Microsoft 365, RingCentral, Zendesk)
IT Helpdesk support, including software, hardware & network configuration & troubleshooting.
User account administration across multiple platforms.
Onboarding of new users and removal of IT access for departing users.
System implementations and upgrade projects.
Experience and Qualifications
Education
Bachelor's degree in Information Systems, Computer Science, or related field.
Experience
5+ years in Business Systems Management in global, fast-paced, distributed environments.
Experience supporting & enhancing core business systems (ERP, E-commerce, BI, CRM), prioritizing an integration mindset over specific platforms.
Familiarity with distribution industry workflows (inventory, purchasing, order fulfillment).
Systems fluency across multiple SaaS categories and practical experience using middleware tools for system integration.
Data literacy: Understanding of relational databases and basic SQL proficiency.
AI literacy: Practical experience implementing AI tools like Gemini to automate repetitive administrative or data-entry tasks.
Logical mapping experience, creating detailed data-flow diagrams and technical documentation for complex system integrations.
Experience working with 3rd party SaaS vendors.
Skills & Aptitudes
Strong communication and documentation skills with the ability to collaborate across all departments, and to create clear technical documentation and SOPs for both technical and non-technical users.
High level of organization, multitasking, and accountability.
Problem-solving mindset and ability to operate independently.
Ability to view the business as a series of connected workflows rather than just a collection of break/fix support tickets.
Service-oriented approach to supporting the business..
The ideal candidate is a hands-on builder capable of integrating cross-functional systems and deploying AI-driven workflows that fundamentally change how employees work.
Working Environment & Physical Demands
Based in our Longmont, Colorado office.
Office-based work with typical desk and computer tasks.
Hands-on work on occasion.
Occasional travel may be required.
Salary & Benefits
This is a full-time position based in our Longmont, CO office Monday-Thursday with Fridays remote eligible. The typical work hours for this job are between 8am-5pm, Monday through Friday. Pay range for this position is 120,000 - 140,000 annually with up to 10% bonus potential. HydraPak offers up to 120 hours of Paid Time Off in the first year of service, 11 paid holidays, a range of insurance benefits starting the first of the month following a 30-day waiting period, and a 401(k) plan with company match after 90 days.
