Bachelor's degree or equivalent experience preferred
5-10 years in business analysis or process mapping
5+ years writing technical specifications
5+ years in data analysis within IT environments
Strong understanding of data warehousing and relational databases in healthcare
Intermediate SQL knowledge with proficient query writing
2 years of experience in the healthcare industry
Responsibilities
Analyze project scope for impact and feasibility with minimal direction
Determine appropriate approaches for business analysis and define project deliverables
Elicit business needs through interviews and process workflows
Facilitate and document requirements gathering sessions with stakeholders
Manage conflicts and escalate issues to senior colleagues as needed
Formulate probing questions to develop effective solutions to complex problems
Define and document business requirements for customer sign-off
Develop comprehensive use cases and validate them with customers
Collaborate with Development Team on data requirements and testing approaches
Create user and training guides and conduct training sessions
Benefits
Collaborative work environment with cross-functional teams
Opportunities for professional development and training
Engagement in complex and impactful projects
Exposure to advanced data warehousing and healthcare management practices
Supportive management for conflict resolution and career growth
Full Job Description
Overview
Brief Summary of purpose:
A Business Systems Analyst III will work on projects that generally involve a complex scope. The BSA III is responsible for analyzing and documenting business requirements, documenting business workflow, developing file mapping and technical specifications, and working with business partners/stakeholders to determine priority of requirements. In addition, assesses system capabilities and interdependencies to define and document business solutions. Works collaboratively with the development team, provides complex technical guidance while applying effective design concepts. The BSA III proposes or seeks alternative solutions, when necessary, to ensure the proper balance between business and technical needs.
Responsibilities
Primary Job Responsibilities:
Analyzes and provides high-level project scope for impact and feasibility within the defined time/cost constraints with minimal direction. Assist in the preparation of project scoping documents.
Involved in determining appropriate approach (es) to the business analysis effort and in defining required outcomes/deliverables specific to the project.
Elicits customers/stakeholders' underlying business needs and concerns through standard methods (i.e., interviews, process workflows for desired state, etc.). Proficient in standard methods and approaches and applies methods and/or approaches as applicable.
Facilitates and documents requirements gathering sessions (involving smaller number of participants) with business representatives/subject matter experts.
Manages through conflicts and competing demands. Escalates to Project Manager, direct manager and other more senior colleagues to help resolve more difficult issues.
Given proficient business acumen, formulates probing questions and shapes effective solutions to difficult problems. Solutions may have implications or impact milestones.
Define and document business requirements clearly and with sufficient detail to enable customer to sign-off and support the completion of the Technical Design Document.
Develops comprehensive use cases to support the solution development, validates use cases with the customer.
Works collaboratively with Development Team to identify data requirements and mapping, establish practical and efficient design and testing approaches, providing suggestions and feedback as appropriate.
Works collaboratively with the Design and Development Team during technical design, programming, and initial testing phases of projects. Collaborate with the business to develop the high-level testing plan based on documented requirements. Creates the comprehensive test plan and queries to be used for testing and documents the test results. Validates the output against the business requirements and identifies defects. Collaborates with the Development Team to understand the level of effort involved for each identified defect. Collaborates with the project team to prioritize and resolve defects.
Create user and training guides. Conduct training and information sessions for user groups as needed.
Qualifications
Education:
Bachelor Degree equivalent experience preferred
Experience:
Requires 5 to 10 years of business analysis, process mapping, etc. or equivalent experience
5+ year experience writing technical specifications or equivalent experience.
5+ year experience in data analysis in an information technology operating environment or equivalent experience.
Excellent understanding of and experience working with data warehousing concepts, relational databases and business applicability in healthcare management.
Intermediate knowledge of SQL and Relational technology and proficient query writing experience or equivalent experience.
Two years Healthcare Industry experience required.
About Fallon Health
Fallon Health is a non-profit health care services organization that provides health care services designed to meet the unique and changing needs of all we serve. We are committed to providing our members with the highest quality health care products and services, while also providing our employees with a supportive and rewarding work environment. Our mission is to improve the health and well-being of our communities by providing innovative, high-quality, and affordable health care services.
