Bachelor's degree or equivalent experience preferred.
5-10 years of business analysis experience, including writing SMART requirements and managing scope.
5+ years of experience writing technical specifications.
5+ years of data analysis experience in an IT environment.
Intermediate knowledge of SQL and relational technology with proficient query writing skills.
2 years of experience in the healthcare industry required.
Responsibilities
Analyze and provide high-level project scope for impact and feasibility with minimal direction.
Determine appropriate approaches to business analysis and define required outcomes for projects.
Elicit underlying business needs from stakeholders through interviews and process workflows.
Facilitate and document requirements gathering sessions with business representatives.
Manage conflicts and competing demands, escalating issues as necessary.
Formulate probing questions to shape effective solutions to complex problems.
Define and document business requirements clearly for customer sign-off and technical design support.
Develop comprehensive use cases to support solution development and validate with customers.
Collaborate with the Development Team to identify data requirements and establish efficient design and testing approaches.
Create user and training guides, and conduct training sessions for user groups as needed.
Benefits
Collaborative work environment with cross-functional teams.
Opportunities for professional development and training.
Engagement in complex projects with significant impact.
Exposure to advanced technical solutions and methodologies.
Supportive management for conflict resolution and project challenges.
Full Job Description
Overview
Brief summary of purpose:
A Business Systems Analyst III will work on projects that generally involve a complex scope. The BSA III is responsible for analyzing and documenting business requirements, documenting business workflow, developing file mapping and technical specifications, and working with business partners/stakeholders to determine priority of requirements. In addition, assesses system capabilities and interdependencies to define and document business solutions. Works collaboratively with the development team, provides complex technical guidance while applying effective design concepts. The BSA III proposes or seeks alternative solutions, when necessary, to ensure the proper balance between business and technical needs.
Responsibilities
Primary Job Responsibilities:
Analyzes and provides high-level project scope for impact and feasibility within the defined time/cost constraints with minimal direction. Assist in the preparation of project scoping documents.
Involved in determining appropriate approach (es) to the business analysis effort and in defining required outcomes/deliverables specific to the project.
Elicits customers/stakeholders' underlying business needs and concerns through standard methods (i.e., interviews, process workflows for desired state, etc.). Proficient in standard methods and approaches and applies methods and/or approaches as applicable.
Facilitates and documents requirements gathering sessions (involving smaller number of participants) with business representatives/subject matter experts.
Manages through conflicts and competing demands. Escalates to Project Manager, direct manager and other more senior colleagues to help resolve more difficult issues.
Given proficient business acumen, formulates probing questions and shapes effective solutions to difficult problems. Solutions may have implications or impact milestones.
Define and document business requirements clearly and with sufficient detail to enable customer to sign-off and support the completion of the Technical Design Document.
Develops comprehensive use cases to support the solution development, validates use cases with the customer.
Works collaboratively with Development Team to identify data requirements and mapping, establish practical and efficient design and testing approaches, providing suggestions and feedback as appropriate.
Works collaboratively with the Design and Development Team during technical design, programming, and initial testing phases of projects. Collaborate with the business to develop the high-level testing plan based on documented requirements. Creates the comprehensive test plan and queries to be used for testing and documents the test results. Validates the output against the business requirements and identifies defects. Collaborates with the Development Team to understand the level of effort involved for each identified defect. Collaborates with the project team to prioritize and resolve defects.
Create user and training guides. Conduct training and information sessions for user groups as needed.
Qualifications
Education, Licenses, certification and experience requirements:
Requires 5 to 10 years of business analysis, writing SMART requirements managing scope, elicitation skills, process mapping, communication skills, etc. or equivalent experience
5+ year experience writing technical specifications or equivalent experience.
5+ year experience in data analysis in an information technology operating environment or equivalent experience.
Excellent understanding of and experience working with relayional concepts and business applicability in healthcare management.
Intermediate knowledge of SQL and Relational technology and proficient query writing experience or equivalent experience.
Two years Healthcare Industry experience required
About Fallon Health
Fallon Health is a non-profit health care services organization that provides health care services designed to meet the unique and changing needs of all we serve. We are committed to providing our members with the highest quality health care products and services, while also providing our employees with a supportive and rewarding work environment. Our mission is to improve the health and well-being of our communities by providing innovative, high-quality, and affordable health care services.
