8+ years in Online/Digital Banking with knowledge of PCI compliance and transaction processing.
Advanced SQL skills and experience in Data Modeling (Relational and NoSQL).
Understanding of LLMs and Agentic AI frameworks (e.g., LangChain, AutoGPT) in banking applications.
Strong technology acumen for discussing API architecture and cloud infrastructure.
Experience working with offshore/onshore teams to enhance project efficiency.
8+ years as a Business Systems Analyst or System Analyst in a large enterprise.
Responsibilities
Understand the retail banking product lifecycle to align technical solutions with business goals.
Lead the creation and documentation of comprehensive Business Requirement Documents.
Write high-quality User Stories with clear acceptance criteria and manage the product backlog.
Conduct deep-dive data analysis and mapping, writing complex SQL queries for data validation.
Identify opportunities for implementing Agentic AI to improve self-service and fraud detection.
Serve as the main contact for offshore development and QA teams, ensuring effective communication across time zones.
Benefits
Opportunity to work on innovative banking solutions with cutting-edge technology.
Collaborative environment with global teams.
Focus on professional development and continuous learning.
Engagement in high-impact projects that enhance customer experiences.
Exposure to advanced AI technologies and their applications in banking.
Full Job Description
Role Overview
Provides solutions for IT and business on applying technology to business opportunities, planning and implementation of cross-functional applications. Participates in identifying, evaluating, and configuring systems that are cost effective and meet business requirements . Monitors client experiences and feedback on the use of business applications; Enhanced system productivity, as needed. Analyzes, defines and documents clients requirements, and revises existing systems logic challenges, as necessary . Skills: Application Development Software Solutions Group Problem Solving Customer Needs Release Management User Experience (UX) Design Design Process Improvements Business Management Customer Solutions Experience: 8 + years' experience required.
Key Responsibilities
Product Stewardship: Deeply understand the retail banking product lifecycle (accounts, transfers, bill pay, etc.) to ensure technical solutions align with business goals.
Requirement Engineering: Lead the discovery and documentation of comprehensive Business Requirement Documents.
Agile Delivery: Author high-quality User Stories with clear acceptance criteria and manage the product backlog in collaboration with Product Owners.
Data Modeling & SQL: Perform deep-dive data analysis and mapping. You must be comfortable writing complex SQL queries to validate data integrity and define data models for new banking features.
AI Innovation (Agentic AI): Identify opportunities to implement Agentic AI (autonomous AI agents) to enhance self-service capabilities, fraud detection, or automated loan processing.
Global Collaboration: Act as the primary point of contact for offshore development and QA teams, facilitating requirements walk-throughs and ensuring clear communication across time zones.
Required Qualifications/Skills
8+ years in Online/Digital Banking, understanding the nuances of PCI compliance, security, and transaction processing.
Advanced SQL skills and experience with Data Modeling (Relational and NoSQL structures).
Foundational understanding of LLMs and Agentic AI frameworks (e.g., LangChain, AutoGPT) and how they can be applied to banking "agents."
SavvyHigh technology acumen; ability to discuss API architecture, cloud infrastructure, and system integrations with engineers.
Proven track record of working with offshore/onshore models to drive project velocity.
8+ years of total experience as a BSA or System Analyst in a large-scale enterprise environment.