Job Description
POSITION TITLE: Business Systems Analyst - ERP Applications
DEPARTMENT: IT Services / Human Resources
SALARY RANGE: $95,363 to $108,367
The University of Windsor is situated on the traditional territory of the Three Fires Confederacy of First Nations: the Ojibwa, the Odawa, and the Potawatomie. We respect the longstanding relationships with First Nations people in this place in the 100-mile Windsor-Essex peninsula and the straits - les détroits - of Detroit.
PRIMARY JOB RESPONSIBILITIES:
To contribute to the effectiveness of the academic units and administrative departments by planning, leading, developing, implementing and providing on-going support of IT projects built on Oracle's ERP applications. Serving primarily as a specialist in Oracle ERP with a focus on Finance and HR, this position will lead new application implementations, upgrades and updates, and troubleshooting.
Some of the key job functions include:
• Project Leadership: Lead cross-functional projects, manage timelines and deliverables, resolve issues, and monitor progress.
• Analysis and Configuration: Gather requirements, configure and maintain applications, coordinate testing, and recommend system improvements.
• Data Integration Architecture: Support data integration solutions, develop technical specifications, and align systems with enterprise standards.
• Relationship Management: Engage stakeholders, align IT services with business needs, and coordinate projects and initiatives.
• Application Administration and Support: Manage application access and security, prioritize support requests, and coordinate issue resolution.
• Training and Communication: Develop documentation, communicate system updates, and provide application training and support.
• Data Management and Reporting: Manage confidential HR data and develop reports to support operational and collective bargaining requirements.
ESSENTIAL QUALIFICATIONS:
The successful candidate will:
• Master's degree in Business (MBA) and 3 years related experience or Bachelor's degree in Computer Science,
Business and 5 years of experience:
o Project management including the coordination of work of others utilizing recognized agile project management methodologies
o Knowledge and experience in business analysis with ability to understand and document business processes within assigned systems / applications through consultation with Clients / end users
o In-depth understanding of assigned business areas/processes
o Detailed knowledge and experience with incident / problem tracking, change management, asset management, and project management utilizing ITSM (Information Technology Service Management) applications
o Knowledge and experience with technologies to identify solutions to integrate data between assigned systems or migrating components to cloud services
• Previous experience working with highly sensitive data (HR data, Health data, etc.)
• Basic Knowledge and experience in client-server technology, object-oriented design, directory services, database systems, application development tools, application administration / security, systems documentation, system troubleshooting, and compliance with user accessibility requirements
• Advanced proficiency in report writing and Microsoft Office 365 application / collaboration tools (including knowledge of SQL)
• Knowledge of current IT best practices, technologies, and regulatory/compliance standards such as:
o ITIL (Information Technology Infrastructure Library) standard practices
o Documentation/ versioning tools
o FIPPA, PHIPA, PIPEDA
• Excellent teamwork, organization, multitasking, analytical, problem solving, decision making, customer service and written/oral communication skills (including the ability to effectively communicate technical concepts to stakeholders)
• Ability to maintain strict confidentiality and discretion at all times
• Ability to learn and adapt to new technologies, tools, and processes
• Demonstrated commitment in working to create an inclusive, equitable, and just environment to supporting diverse constituencies and population
Since 1963, the University of Windsor has been a forward-looking community that comes together to study, to learn, to teach, and to serve. Our symbol is the bridge; our vista is cross-border; our commitment is local; and our impact is global. We are a dynamic, inclusive community of higher learning with roots going back more than 160 years and with a future full of promise.
