Position Overview:We're looking for a highly organized, technically curious Business Systems Analyst to join our Los Angeles team. This role sits at the intersection of business, systems, and data-supporting critical applications, leading ERP-related initiatives, and turning data into actionable insights that drive smarter business decisions.
You'll act as a key point of contact for the LA office, providing hands-on application support while also playing a central role in system implementations and improvements. This is a high-impact, cross-functional role ideal for someone who enjoys solving problems, working across teams, and bringing structure to complex initiatives.
Job Responsibilities:Business Analysis & Strategic Insights- Partner with stakeholders to understand workflows, challenges, and opportunities for improvement
- Translate business needs into clear system and reporting requirements
- Use data to generate insights that support more informed, strategic decision-making
- Document processes, user stories, and workflows to support solution design
Systems & Application Support - Provide day-to-day application support (not development) for ERP systems (e.g., SAP, QuickBooks), internal tools, and business applications
- Troubleshoot and resolve system and user issues, ensuring minimal disruption
- Support and maintain SharePoint sites and other internal or visitor-facing applications
- Serve as the go-to IT support resource for the LA team
Project Delivery & ERP Implementation- Act as the main point of contact for system implementations, particularly ERP-related initiatives
- Lead or support projects from an IT perspective, functioning similarly to a project manager
- Coordinate across business stakeholders, IT teams, and external vendors
- Support project planning, timelines, testing (UAT), and successful rollout
- Bring structure, organization, and accountability to large-scale initiatives
Data, Reporting & Analytics- Build and maintain dashboards and reports using Power BI
- Work with SQL tables and underlying data to extract, analyze, and present insights
- Ensure data accuracy, consistency, and usability across systems
- Translate data into meaningful insights for operational and executive decision-making
Process Improvement & Governance- Identify opportunities to streamline processes, reduce manual work, and improve system usage
- Support intake, prioritization, and tracking of system enhancements
- Maintain clear documentation for systems, processes, and configurations
Qualifications:- 4+ years of experience in a Business Systems Analyst or similar hybrid systems/application support role
- Hands-on experience supporting and/or implementing ERP systems (e.g., SAP, QuickBooks, or similar)
- Strong experience with Power BI (dashboards, reporting, data visualization)
- Minimum one year experience with Microsoft Power Automate
- Working knowledge of Microsoft SQL
- Exposure to large-scale system implementations or projects (project coordination or delivery)
- Experience in application support
- Familiarity with SharePoint and basic web/design concepts is an asset
- Strong analytical skills with the ability to translate data into business insights
- Highly organized with strong attention to detail
- Excellent communication and listening skills; able to translate business needs into solutions
- Proven ability to manage multiple priorities and work cross-functionally
- Proactive, reliable, and solutions-oriented with a strong focus on team fit
- Bachelor's degree in Computer Science, Information Technology, or a related field is preferred.
