Business Solutions Architect

Endpoint Clinical

$80K — $100K *
US-AnywhereRemote in United States
Pharmaceuticals & Biotech
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent preferred; relevant experience in the IRT industry accepted.
  • 2-4 years' experience in a software business analyst role with strong technical comprehension.
  • 2-4 years' experience in the life sciences sector.
  • Experience in a fast-paced, entrepreneurial environment is advantageous.
  • Prior experience with IVR, IWR, and IMR platforms is preferred.
  • Familiarity with SQL is a plus.

Responsibilities

  • Collaborate with clients to establish and document system requirements and significant enhancements.
  • Serve as the subject matter expert on client clinical study protocols for complex studies.
  • Draft specifications for IRT, randomization, kit lists, and interfaces.
  • Build partnerships with internal teams to advance projects through development phases.
  • Facilitate UAT setup and execution.
  • Engage in continuous learning about company platforms and services as they evolve.

Benefits

  • Remote work opportunity.
  • Supportive and collaborative team environment.
  • Focus on professional development and continuous learning.
Full Job Description
Position Overview:

The Business Solutions Architect is responsible for the creation and management of the requirements and technical documentation for IRT projects. Business Solutions Architects work closely with the client, Project Managers, and technical teams to ensure that each system is built and updated to meet the needs of the protocol.

Responsibilities:

  • Collaborate with clients to define and document initial system requirements and enhancements needed for major changes to existing builds
  • Act as subject matter expert on client clinical study protocol for studies with moderate to high complexity
  • Author specifications for IRT, randomization and kit lists, and interfaces
  • Build effective partnerships with other internal teams to move project through all phases of the development process.
  • Support UAT setup and execution
  • Continuous learning on company platform and offerings as they evolve


Education:

  • Bachelor's degree or equivalent preferred; appropriate experience in the IRT industry may substitute for the degree requirement.


Experience:

  • 2-4 years' experience in a software business analyst role, with a proven ability to understand technical concepts and learn very quickly.
  • 2-4 years' experience in the life science industry
  • Previous experience working in a fast-paced, entrepreneurial environment preferred.
  • Prior experience delivering voice (IVR) web (IWR) and mobile (IMR) platforms preferred.
  • Familiarity using SQL a plus


Skills:

  • Strong attention to detail and quality-focus
  • Strong customer service orientation
  • Excellent organizational and time management skills
  • Good communication skills
  • Excellent organizational skills
  • Strong interpersonal skills with the ability to work effectively with a wide variety of professionals
  • Solid written communication, including the ability to effectively document technical information
  • Able to work on multiple assignments with moderate supervision


$80,000 - $100,000 a year

Benefits:

All job offers will be based on a candidate's location, skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 30 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), Paid time off (PTO) or Flexible time off (FTO), and Company bonus where applicable.

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