Salary : $68,184.00 - $105,696.00 Annually
Location : 101 City Hall Plaza, Durham, NC
Job Type: Full time with benefits
Job Number: 26-06172
Department: Human Resources
Opening Date: 10/13/2026
Closing Date: 10/27/2026 11:59 PM Eastern
Position DescriptionHiring Range: $68,184 - $105,696
Hours/Schedule: Monday to Friday, 8:00 a.m. to 5:00 p.m., with occasional evening hours for City Council meetings when Human Resources has items on the agenda. This position works on-site.
This position manages the business operations of the Human Resources Department. The Business Services Analyst, Senior guides the department's annual budget process, prepares financial projections, manages contracts and procurement, including requests for proposals (RFPs), prepares City Council agenda items, and coordinates reporting on the department's strategic plan initiatives. The position works closely with HR leadership, Budget and Management Services, Finance, the City Attorney's Office, and the City Manager's Office. We are looking for someone who is strong with numbers, writes clearly, and manages deadlines well.
Duties/Responsibilities - Guides the annual budget process, working with HR leadership to develop the HR budget, the health fund, and the risk fund, and coordinates the pay and benefits presentation. Works closely with Budget and Management Services, Finance, and sometimes the City Manager's Office.
- Assists HR staff with questions about the budget, monitors line items that are going over budget or not being spent, and ensures the department stays within its overall operating budget.
- Analyzes and enters the department's quarterly projections, following the instructions Budget and Management Services sends each quarter. Creates and monitors long-term financial projections for the Employee Insurance Fund and for City pay and benefits, and provides complex analysis on these topics suitable for City leadership.
- Coordinates the updating and reporting of HR strategic plan initiatives in DataHub, working closely with HR leadership and Budget and Management Services.
- Coordinates periodic updates to the other measures the department tracks in DataHub and determines appropriate metrics to track, working closely with HR teams and leadership.
- Works with HR teams and leadership to create agenda memos, contracts, and other supplemental agenda items. Delegates agenda memo preparation to subject matter experts when appropriate and reviews their work. Enters items in OnBase, monitors the approval process, and makes corrections as necessary. Attends agenda review, work sessions, and sometimes City Council meetings when Human Resources has items on the agenda.
- Assembles responses to public records requests for RFPs, contracts, and other related requests, and works with HR Connect to submit the records. Assists other HR teams with their public records requests as needed.
- Determines appropriate procurement methods for contracts. For contracts that require an RFP, works with HR team managers to prepare and issue the RFP, determines appropriate project management, and coordinates the pre-bid meeting. When managing a particular RFP, responds to questions, prepares addenda, coordinates scoring, and works with the winning bidder on the contract.
- Reviews and approves requisitions, payments, contract payments, and purchasing card transactions.
- Prepares, monitors, and manages contracts. Works with vendors, the City Attorney's Office, and Finance to create contracts, monitors the current status of contracts, and plans for future procurement needs.
- Pays invoices, creates requisitions, secures quotes, and handles general procurement functions for Human Resources.
- Performs other duties of a similar nature and level as assigned.
Minimum Qualifications & Experience - Bachelor's degree in business or public administration or directly related field.
- Four years of professional experience in an area related to assignment.
Additional Preferred Skills - Experience developing and monitoring a department budget in local government or another public-sector organization.
- Experience with public procurement, including requests for proposals and contract administration.
- Experience preparing agenda items or reports for a city council or other governing board.
- Experience building financial projections for personnel costs or for a benefits or insurance fund.
- Experience with Oracle Cloud ERP or a comparable financial system.
- Advanced Microsoft Excel skills.
Benefits - General Full-Time Employees - 12-13 paid holidays per year
- 13 standard work days of vacation per year
- 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement
- 2 weeks paid military leave per year
- Medical, dental, vision, and supplemental life insurance plans
- State and City retirement plans
- Short and long term disability plans
- Paid temporary disability leave for specified conditions
- City contribution of 13.6% into the N.C. State Retirement System
- Paid funeral leave
- Employee Assistance Program - personal and family counseling
- Paid life insurance equal to annual salary
- 48 hours for volunteer work each year*
- 4 hours parental leave each year
- Workman's Compensation Insurance
- 457 Deferred Compensation Plans
Benefits - Part-Time (1,000 hours or more per year) - 401(k) retirement plan (5.0% of salary)
- State retirement plan
Benefits Part-Time (Average 30 hours per week over 12 month period) - 401(k) retirement plan (5.0% of salary)
- State retirement plan effective first day of the month following date of hire
- Health insurance effective first day of the month following date of hire
- Dental and life insurance, after one year of service
- Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service
01
Where did you first hear about this opportunity?
- City of Durham Website
- Walk in
- Job fair
- Employee referral
- Professional organization ***Please list the organization in "other" box below***
- Internet posting ***Please list the specific web site in the "other" box below***
- Craig's List
- Facebook
- LinkedIn
- GlassDoor
- governmentjobs.com
- Monster.com
- Indeed.com
- Employment Security Commission
- Magazine/Newspaper
- Other
02
If you listed "other" above please give specific web site, organization, or publication.
03
Please select your highest level of COMPLETED education.
- Less than a High School Diploma or Equivalent (GED, HiSET, TASC)
- High School Diploma or Equivalent (GED, HiSET, TASC)
- Associates Degree
- Bachelor's Degree
- Master's Degree
- Doctoral Degree (PhD, Juris Doctorate)
04
How many years of related experience do you have?
- No related experience
- Less than 1 year of related experience
- 1 year but less than 2 years of related experience
- 2 years but less than 4 years of related experience
- 4 or more years of related experience
Required Question
