PRIMARY RESPONSIBILITES

• Lead process discovery and operating model analysis across strategic initiatives, translating complex business challenges into clear, decision-ready artefacts.
• Facilitate workshops to challenge assumptions, identify process gaps, dependencies, business rules, data impacts and unresolved ownership before solution decisions are made.
• Assess change across people, process, platform and data, translating process insights into practical operating model considerations and implementation recommendations.
• Develop current and future state process models, using BPMN and other structured artefacts appropriate to the decision being supported.
• Build and embed the Enterprise Process & Operating Model Framework by developing standards, templates, modelling conventions and reusable process assets.
• Maintain enterprise process knowledge, ensuring process information is governed, reusable and provides consistent inputs into business and technology decisions.

JOB QUALIFICATIONS

• 8+ years' experience in Business Process Management, Operating Model Design, Business Analysis or Business Architecture.
• Strong end-to-end process thinking with the ability to decompose complex, cross-functional business processes.
• Experience supporting complex cross-functional change within large organizations (financial services preferred).
• Confident facilitator who can challenge assumptions and build consensus across multiple stakeholder perspectives.
• Ability to adapt approach, depth and communication style to suit different stakeholders, enabling effective collaboration and informed decision making across cross-functional teams.
• Experience producing structured process artefacts that inform business and technology decisions.
• Proficient in BPMN and process modelling tools (e.g. Signavio, Visio or Lucid).
• Advanced Microsoft Office, collaboration tools (Confluence) and emerging AI productivity suite.
• Working knowledge of workflow solutions such as Camunda is a strong advantage.
• Industry credentials in one or more of the following domains are highly desired: Business Process Management, Process Architecture / Business Architecture, Operating Model Design, and Enterprise Transformation.
• Demonstrated ability to think beyond process mapping to understand how organizations operate.
• Can turn ambiguity into structured analysis and practical outcomes.
• Demonstrated balance of strategic thinking with hands-on delivery.
• Passion and skill for building frameworks, standards and repeatable ways of working.
• Someone who sees process as a tool for better business outcomes, not just documentation.

Parametric believes each member of our organization makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties and qualifications.  It is our expectation that every member of our team will offer his/her/their services wherever and whenever necessary to ensure the success of our client services.