Protiviti

Business Performance Improvement - Finance & Performance Management (Financial Services) Director

Protiviti$176K — $300K *
Finance & Insurance
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Accounting, Finance, IT, or Business-related field; Master's preferred.
  • 15+ years of consulting or financial services experience in finance operating model design and process transformation.
  • Professional certification (CPA, CIA, CFE or similar) strongly preferred.
  • Proficiency in Microsoft Office 365 applications.
  • Experience leading teams and managing client relationships.

Responsibilities

  • Develop business opportunities in the Financial Services market.
  • Lead client engagement projects to ensure satisfaction and high-quality service delivery.
  • Maintain primary contact with significant clients, managing their expectations and project scope.
  • Identify and convert client business challenges into new sales opportunities.
  • Create thought leadership materials to share within your network and team.
  • Direct cross-functional teams in process intelligence and automation implementation.
  • Promote Protiviti's values and encourage team collaboration.

Benefits

  • Medical, dental, and vision coverage.
  • FSA and HSA healthcare accounts.
  • Life and accident insurance.
  • Paid parental leave up to 10 weeks.
  • Up to 20 days of Choice Time Off (CTO) per year based on service.
  • 401(k) savings plan with 50% employer match on first 6% contributed.
Full Job Description
JOB REQUISITION
Business Performance Improvement - Finance & Performance Management (Financial Services) Director

LOCATION
DALLAS

ADDITIONAL LOCATION(S)
CHARLOTTE, CHICAGO

JOB DESCRIPTION

Where We Need You:

The Business Performance Improvement (BPI) practice is seeking a Director to join our growing Financial Services team.

What You Can Expect:

Directors are focused on developing business opportunities in the marketplace and are valuable leaders within our organization and the business community. Directors pride themselves on client satisfaction and, as leaders on engagements, ensure that each engagement project is performed to Protiviti's standards of quality and meets the needs of the client. Directors, partnering with the Managing Directors, ensure that each client project is completed with the client satisfied with our service and the quality of our work. Directors develop lasting relationships within the business community and are respected for their areas of expertise - shaping and executing enterprise process excellence strategy with executive stakeholders across banking, capital markets, and wealth and asset management clients.

What Will Help You Be Successful:

  • You are passionate about building trusted relationships with C-level executives and providing superior service that is used as a reference in obtaining additional work.
  • You take the lead role in maintaining primary contact with significant clients while managing their expectations, project scope, and related operational matters.
  • You enjoy participating in engagement sales opportunities and consistently develop work at existing clients.
  • You have an interest in converting client business challenges into additional sales opportunities.
  • You enjoy discovering new opportunities with current and potential clients through thought leadership, proposal writing, and client interactions.
  • You design and develop thought leadership materials to be shared with your colleagues and your network.
  • You promote Protiviti's mission, vision, and values and encourage collaboration across your teams to ensure effective execution.
  • You have an inherent interest in project management and team leadership, directing cross-functional teams across process intelligence, re-engineering, and AI/automation to implement scalable solutions.


Do Your Talents Include the Following?

  • Advanced verbal and written communication skills, including documentation of findings and recommendations.
  • Experience evaluating existing business processes, recommending enhancements, and implementing changes at scale, including building enterprise process inventories and repeatable process transformation playbooks.
  • Experience assisting clients with managing change through the implementation of proposed recommendations.
  • Experience leading significant client checkpoint meetings related to project progress.
  • Experience leading transformational finance and accounting projects, including investor/fund performance reporting and month-end close optimization.
  • Strong interpersonal skills to interact in a team environment and foster client relationships.
  • Experience participating in or leading business development opportunities.
  • Knowledge of finance strategy development and process improvement, including order-to-cash, procure-to-pay, and record-to-report.
  • Strong understanding of shared services and global business services design and implementation, including Target Operating Model (TOM) design, managed services, and offshoring advisory
  • Experience in robotic process automation and intelligent automation, outsourcing and offshoring advisory, financial planning and analysis (FP&A), financial close, consolidation, and reporting.
  • Proficiency with process and task mining tools such as Microsoft Power Automate, UiPath, and Celonis, and process mapping/BPMN tools such as SAP Signavio, IBM Blueworks, Nintex Process Manager, and Microsoft Visio.
  • Experience supporting accounting transitions, including lease accounting, revenue recognition, reconciliation, and restatement support.
  • Experience supervising teams, including performance appraisal, mentoring and coaching, work oversight and review, cross-team coordination, and team member motivation.


Your Educational and Professional Qualifications:

  • Bachelor's degree, in a relevant discipline (e.g., Accounting, Finance, Information Technology or Business-Related Field); Master's degree in Accountancy or related field is a plus.
  • 15+ years of experience leading teams within a consulting or financial services environment in one or more of: finance operating model design, performance management, shared services design and implementation, outsourcing advisory, and process/digital transformation.
  • Proficiency in Microsoft Office 365 suite applications.
  • Professional Certification such as CPA, CIA, CFE, or similar strongly preferred.


It is expected that you will reside within a reasonable daily commute of your assigned Protiviti home office by your start date. Protiviti employees work in a hybrid environment which means you will be required to work from a variety of locations including your Protiviti home office, an in-town and/or out-of-town client site, and/or from a remote location such as your residence. It is expected that you will be available to be physically present at the required work location and that you will have access to reliable transportation.

Protiviti is not registered to hire or employ personnel in the following states - West Virginia & Alaska.

Starting salary is based on a full-time equivalent schedule. Placement in the range is dependent upon experience, skills and geographic work location. Below is the salary range for this job.
$176,000.00 - $300,000.00

Our annual bonus plan provides eligible employees additional cash and/or discretionary stock compensation opportunities. Below is the bonus target opportunity for this job.
20%

The total cash range is estimated from the sum of the base salary range plus the bonus target opportunity. Below is the estimated total cash range for this job.
$211,200.00 - $360,000.00

Employees are eligible for medical, dental, and vision coverages, FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave up to 10 weeks, and short/long term disability. We offer eligible employees a company 401(k) savings and investment plan with an employer match of 50% on the first 6% of your contributions. We provide Choice Time Off (CTO) for vacation, personal needs, and sick time. The amount of (CTO) varies based on years of service. New hires receive up to 20 days of CTO per calendar year. Protiviti also recognizes up to 11 paid holidays each calendar year.

Learn more about the variety of rewards we offer at Protiviti at https://www.protiviti.com/sites/default/files/2026-01/2026_u.s._benefit_highlights.pdf.

Any benefits outlined are part of our reward offerings for full-time employees in the U.S. Your Open Enrollment materials, insurance contracts, plan documents and Summary Plan Descriptions together comprise the official plan document which legally governs the administration of your benefit plans. Protiviti reserves the right to terminate or amend your benefit plans in any way and at any time.

JOB LOCATION
TX PRO DALLAS

About Protiviti

Protiviti is a global consulting firm that delivers deep expertise, objective insights, a tailored approach, and unparalleled collaboration to help leaders confidently face the future. Protiviti and its independently owned Member Firms provide consulting solutions in finance, technology, operations, data, analytics, governance, risk, and internal audit to clients through its network of more than 85 offices in over 25 countries. The firm assists clients in solving problems in a variety of industries, including financial services, healthcare, manufacturing, energy, retail, and technology. Protiviti was founded in 2002 and is headquartered in Menlo Park, California.
Learn more about Protiviti
Size
5,000 employees
Industry
Founded
2002

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