SpaceX

Business Operations Manager (Starlink)

SpaceX • $110K — $130K *
Bastrop, TX 78602In-Person
Consumer Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in engineering, mathematics, computer science, data science, physics, or business
  • 4+ years of experience in relevant fields such as engineering, manufacturing, product management, operations, FP&A, consulting, banking, or entrepreneurship
  • 2+ years of experience with Excel or programming
  • Evidence of exceptional ability in ambiguous environments
  • Demonstrated success influencing within a broader organization
  • Strong proficiency in SQL and Python; ability to handle large datasets independently
  • Excellent analytical modeling skills using tools like Excel, Power BI, Tableau, Looker

Responsibilities

  • Own global S&OP for specific hardware products to convert hardware into active, happy, paying customers
  • Analyze key performance indicators and develop complex S&OP models
  • Translate analysis into strategic insights to maximize hardware adoption and minimize working capital
  • Orchestrate global supply allocation and demand forecasting in collaboration with engineering teams
  • Drive resource planning for critical hardware ramp and sunset plans
  • Enable go-to-market execution for products to ensure swift deployment
  • Identify improvement initiatives for Starlink's operational trajectory with SpaceX's leadership

Benefits

  • Collaborative work environment within a dynamic organization
  • High agency and a focus on high performance
  • Opportunities to influence and enact meaningful changes
  • Potential for career progression within a leading aerospace company
  • Engagement in innovative and cutting-edge technology projects
Full Job Description
BUSINESS OPERATIONS MANAGER (STARLINK)

Starlink Business Operations combines traditional planning and analysis with broader business decision-making and strategy, directly supporting SpaceX's leadership. Business Operations is embedded in daily operations, supporting both near-term execution and long-term planning. Team members are expected to analyze data and provide recommendations and to lead cross-functional decision-making and implementation of the recommendations. Starlink Business Operations is lean and dynamic, operating with a fluid structure that favors high agency. We expect high performers to expand their scope across the program's most critical bottlenecks.

RESPONSIBILITIES:
  • Own global S&OP (sales & operations planning) for specific hardware products to convert hardware into active, happy, paying customers
  • Analyze key performance indicators, especially active subscribers, network utilization, produce-to-activate latency, inventory turnover, and hardware unit economics (CAC, payback period); includes developing complex S&OP models and decision-making tools
  • Translate analysis into strategic insights and hardware mix strategy to accelerate hardware adoption, maximize lifetime value, and minimize working capital
  • Orchestrate global supply allocation and demand forecasting by synthesizing complex demand signals against dynamic, geographically specific network capacity constraints, working directly with network engineering
  • Drive resource planning for specific verticals, including the execution of critical hardware ramp and sunset plans in close collaboration with hardware & manufacturing engineering
  • Enable and accelerate go-to-market execution for products post-licensing and certification to ensure zero-latency deployment
  • Identify initiatives for improvement of Starlink's operational trajectory, including developing, tracking, and executing business initiatives with SpaceX's leadership

BASIC QUALIFICATIONS:
  • Bachelor's degree in engineering, mathematics, computer science, data science, physics, or business
  • 4+ years of experience in engineering, manufacturing, product management, operations, FP&A, consulting, banking, or entrepreneurship
  • 2+ years of experience in Excel or programming

PREFERRED SKILLS AND EXPERIENCE:
  • Evidence of exceptional ability, especially within an ambiguous environment
  • Quantitative dual degree in engineering field and economics or business field and/or equivalent professional experience
  • Demonstrated success driving tangible impact/influencing within a broader organization
  • Extreme sense of urgency and ownership; bias toward action and automation
  • Ability to read and interpret income statements, balance sheets, and cash flow statements
  • Strong proficiency in SQL and Python; ability to handle large datasets independently
  • Excellent analytical modeling skills (e.g., Excel, Power BI, Tableau, Looker)
  • Strong written and verbal communication skills, particularly with senior business leaders

ADDITIONAL REQUIREMENTS:
  • Must be available to work extended hours and weekends as needed
  • Willingness to travel to customer sites, other SpaceX locations, and events as needed


ITAR REQUIREMENTS:
  • To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. a7 1157, or (iv) Asylee under 8 U.S.C. a7 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

About SpaceX

SpaceX is an American aerospace manufacturer and space transportation services company founded in 2002 by entrepreneur Elon Musk. The company designs, manufactures, and launches advanced rockets and spacecraft. SpaceX has developed the Falcon 1, Falcon 9, Falcon Heavy, and Dragon spacecraft. The company was founded with the goal of reducing space transportation costs and enabling the colonization of Mars. SpaceX has achieved several milestones in spaceflight, including the first privately-funded liquid-propellant rocket to reach orbit, the first privately-funded company to send a spacecraft to the International Space Station, and the first privately-funded company to send a human-rated spacecraft to orbit.
Learn more about SpaceX
Size
8,000 employees
Industry
Aerospace & Defense
Founded
2002
* Ladders Estimates

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