Position Purpose:The Business Operations Manager serves as a strategic partner to divisional leadership, supporting business planning, operational performance, workforce planning, and organizational effectiveness initiatives. The role provides operational insights, reporting, resource planning, and business analysis that enable informed decision-making and successful execution of divisional priorities. Working across business units and corporate enabling functions, the position helps strengthen operational discipline, improve organizational performance, and support the delivery of strategic objectives.
There are two (2) positions available, one supporting our Development and Asset Management (DEVAM) division and the other supporting Strategic Enterprise Services (SES) and Commercial and Technical Services (CTS).
What You Will Do: - Provide strategic advice, operational insights, and decision-support analysis to divisional leadership on business priorities, risks, performance, and organizational effectiveness.
- Lead workforce and resource planning activities, including capacity assessments, staffing forecasts, resource tracking, and coordination with Finance and People & Culture.
- Develop performance reports, dashboards, analytics, and business intelligence tools that improve visibility into divisional performance and support data-driven decision-making.
- Monitor operational priorities, initiatives, risks, and dependencies, identifying opportunities to improve execution and achieve business objectives.
- Coordinate and strengthen relationships between business divisions and corporate partners, including Finance, People & Culture, Risk, IT, Enterprise Operations, and Data teams.
- Support budgeting, forecasting, quarterly reviews, and business planning processes by coordinating inputs, analysis, approvals, and reporting activities.
- Facilitate issue resolution, cross-functional collaboration, and the successful execution of divisional priorities.
- Lead and support operational improvement, process redesign, business transformation, and continuous improvement initiatives that enhance organizational effectiveness.
Who You Are: - University degree in Business Administration, Commerce, Public Administration, Finance, Economics, Management, or a related discipline an asset.
- Several years of experience in business operations, strategic planning, resource planning, management consulting, enterprise operations, or a related business management function.
- Experience providing strategic advice, operational analysis, reporting, and recommendations to senior leaders and executives.
- Strong analytical skills with experience developing, working with and interpreting operational, workforce, financial, and performance data sets to support business decision-making.
- Experience coordinating cross-functional initiatives and building strong relationships with diverse stakeholder groups across an organization.
- Demonstrated experience supporting workforce planning, operational effectiveness, organizational improvement, business transformation, or continuous improvement initiatives.
What We Offer:- Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
- A defined contribution pension plan, where IO contributes the equivalent of 5% of a full-time employee's annual salary, with an option for IO to match an additional 5% contribution made by the employee. IO also offers a Group Retirement Savings Plan and Group Tax Free Savings Account, designed to help IO colleagues plan and save for their future.
- A comprehensive package that covers health, dental, vision, out-of-country care, paramedical services, and more.
- A pregnancy and parental leave program that offers expecting, eligible employees a top-up to 95% of their annual base salary for 31 weeks, and our parental leave program offers eligible employees a top-up to 95% of their annual base salary for 15 weeks.
- Access to our $1000 Healthcare Spending Account to top up expenses not covered in the benefits program and a Lifestyle Account that expands the eligibility of health and wellness options and can include coverage for gym memberships and fitness equipment, nutrition counselling or financial planning.
- Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues' well-being. IO will also cover the costs associated with up to two membership and license fees per year for eligible colleagues if directly related to the employee's role.
- Access to a suite of virtual healthcare options to support non-urgent medical needs.
- A convenient, central location at 1 Dundas St West, easily accessible by public transit.
We offer a competitive salary range of
$115,100 to $127,500 (P5 level), pay will align with skills, knowledge and experience of the candidate.
This posting will close on
Friday November 13, 2026 at 11:59 pm.Interviews will occur on a rolling basis until the role is filled.
After reviewing the qualifications listed above, we want you to know that we understand you may not meet all the qualifications described, but still encourage you to apply, as you may have other relevant expertise and experience that you can bring to the role.
