Summary:The Department of Obstetrics and Gynecology is recruiting a Business Manager to support the Divisions of Urogynecology, Reproductive Endocrinology and Infertility (REI), and the UNC Fertility Joint Venture. The Business Manager will report directly to the Associate Chair for Administration (ACA) of the Department of ObGyn with a dotted line to the Division Directors or Urogynecology and REI. This position will support all administrative, clinical, research, and educational activities within the division includes supervising administrative staff, developing and maintaining divisional budgets, managing faculty funding, and - in collaboration with other departmental leaders - overseeing all clinical activities in the division. In addition to supporting Divisional activities, this position will also support the ACA in overseeing the UNC Fertility Joint Venture operations, including coordinating clinical and financial activities with JV partners and the UNC Fertility Executive Director.
Responsibilities:1.
Financial Stewardship - Develops, supports and submits budgetary requests on or before stated deadlines. Monitors and analyzes budgetary trends. Implements strategies to increase revenue/decrease costs and cost-effectively manage personnel, supply and equipment resources. Makes necessary adjustments to ensure goals are achieved and/or meet budget projections. Recognizes opportunities for increases in productivity, cost savings, and revenue generation.
2.
Human Resource Stewardship/Management - Effectively recruits, selects, hires, coaches and uses appropriate corrective action with staff in accordance with UNCHCS policies and procedures, and supports managers with the same. Creates an environment of accountability for annual competency assessment of all staff. Creates an environment conducive to retaining staff, and to learning. Provides employees and Directors with accurate annual performance feedback and the opportunity to set developmental goals. Conducts and documents regularly recurring staff meetings at which pertinent information such as policy and procedure changes are communicated. Encourages staff to celebrate successes, express concerns and identity opportunities for improvements. Implements strategies to improve employee satisfaction inclusive of strategies to involve employees in decision-making.
3.
Leadership - Aligns work unit goals with organizational strategic direction. Participates in formation of strategic goals. Demonstrates corporate citizenship by participating in activities external to assigned work unit/departments. Demonstrates active support of organizational initiatives. Accesses and utilizes appropriate administrative/ clinical/financial systems. Acquires and maintains quantitative skills for data analysis. Leads in change efforts for improvement in work quality.
4.
Communication - Identifies key customers and needs. Develops and maintains positive, effective relationships with key individuals and team both internally and externally. Monitors unit(s) performance and ensures scores are showing improvement using LEAN methodology. Maintains accountability for annual competency assessment of staff. Works with Directors to ensure a high level of patient and customer satisfaction.
5.
Professional Development - Maintains familiarity with standards of appropriate discipline/professional work group. Seeks opportunities for professional growth. Attends required orientation for new systems and requires staff to do the same. Participates in appropriate educational opportunities.
6.
Operations - Establish regular meetings with applicable teammates for strategic planning of work unit/departments functions, goals, staffing, etc. Lead operational/staff meetings - cover status of work unit/departments goals, address any ongoing issues. Support yearly operating budgets and managing expenses and staffing ratios throughout the year (including Capital/Minor/travel budgets for physician practice clinics). Manage improvement projects. Ensure work unit/departments are providing highest level of customer service - Press Ganey/Patient experience analysis and leadership- leads Carolina Care for work unit/departments. Provide data and analytical support as requested, Press Ganey, Quality metrics. Arrange for and manage required licenses and documentation for clinic operations (DEA license, CLIA, etc.)
Essential Skills, Knowledge, and Abilities- Experience in office administration
- Outstanding communication, organizational, interpersonal and teamwork skills
- Attention to detail
- Efficiency
- Independent decision-making skills
- Excellent computer skills (strong knowledge of Microsoft Word, Outlook and Excel)
Preferred Qualifications - Experience with UNC School of Medicine administrative policies or experience in a healthcare setting
- Experience with financial transactions and processes for purchasing, reimbursement, and travel
- Experience with marketing
Other InformationEducation Requirements:• Bachelor's degree in Business Administration, Health Administration, Nursing or related field.
Licensure/Certification Requirements:• No licensure or certification required.
Professional Experience Requirements:• Five (5) years of experience in business, financial analysis or materials management
Knowledge/Skills/and Abilities Requirements:Job DetailsLegal Employer: STATE
Entity: UNC Faculty Physicians
Organization Unit: Maternal Fetal Med Clinic
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: $35.87 - $51.57 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Onsite
Work Schedule: Day Job
Location of Job: US:NC:Chapel Hill
Exempt From Overtime: Exempt: Yes
This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.
