Business Fraud Supervisor (Hybrid)

Salary: $92,232.00 - $98,000.00 Annually
Location : Denver Metro, CO
Job Type: Full Time
Job Number: VAA00125 - 11/26
Department: Department of State
Division: Business & Licensing Division
Opening Date: 11/09/2026
Closing Date: 11/23/2026 1:30 PM Mountain
FLSA: Determined by Position
Type of Announcement: This position is open only to Colorado state residents.
Primary Physical Work Address: 1700 Broadway, Denver, CO 80290, USA
FLSA Status: Exempt; position is not eligible for overtime compensation.
Department Contact Information:
How To Apply: Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

Description of Job
Business & Licensing Division

The Business and Licensing Division receives filings such as business and nonprofit registrations, trade names, secured liens, notary public applications, bingo and raffle reports, Universal Commercial Code (UCC) filings, and charity registrations. Additionally, the Business and Licensing Division licenses durable medical equipment providers, promotes availability of government data, processes fraudulent business filing complaints, and makes performing rights society information accessible. Most filings are submitted electronically, and the Department disseminates this information to the public through its website.

Business Fraud/UCC/BIC Unit

The Fraudulent Business Filing/UCC/BIC Unit:

• Responsible for oversight of the Fraudulent Business Filing Complaint process, including intake, triage, processing of complaints and delivery to the Attorney General's office.
• Amend impacted records upon notification from the Attorney General's (AG) office regarding the findings of their investigations.
• Collaborate with the AG's office to identify process improvement opportunities related to business fraud complaints and their handling.
• Plan and implement additional legislative requirements related to Business Fraud, using established Departmental protocols for such work.
• Provide document filing, records management, information retrieval, and education services to the business community at large.
• Create and maintain central registries of business and commercial records and information and provides related services, pursuant to the applicable provisions of the Colorado Revised Statutes.
• Administer the Uniform Commercial Code (UCC) program, ensuring that Secured Transactions and IRS liens are filed and searchable.
• Administer the Business Intelligence Center (BIC) by acquiring, analyzing and publishing public data and making it available to the public in a machine-readable, user-friendly format.

Illustration of key duties

• Oversee and administer the Business Fraud Complaint Unit as program manager.
• Supervise the three FTEs in the Fraud Complaint Unit (all Administrator I positions).
• Serve as the Program Manager for the UCC Program.
• Serve as the Program Manager for the BIC program.

Maintain confidentiality of all confidential and personal identifying information, personnel information, and any other confidential or proprietary information, as well as comply with all State and Department policies regarding professional conduct and professional practices.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
Residency Requirement:
This posting is only open to residents of the State of Colorado at the time of submitting your application.
Class Code & Classification Description:
H1B5XX
MINIMUM QUALIFICATIONS:
This position requires a total of eight (8) years of relevant professional experience and/or education in a field of study related to the work. To be considered for this position, your application must clearly demonstrate that you meet one of the following options outlined below:

OPTION 1 - Experience

Eight (8) years of professional experience including all of the following: program administration to include developing or implementing policies, procedures, or regulatory requirements along with providing management level customer service (Management level customer service is defined as performing disciplines such as handling escalated situations, complaint management, or managing investigations around customer complaints.), with at least two of those years serving in a lead, supervisory, or program management capacity.

OR

OPTION 2 - Experience and/or Education - Be sure you've attached a copy of your unofficial transcript to qualify for this option. (You may redact information that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.)

A combination of related education and/or relevant professional experience as defined in Option 1 to equal eight (8) years. Related education includes successful course credits from an accredited institution of higher learning in public administration, business administration, public policy, legal studies, business management, public affairs, political science, data analytics, public management, or a closely related field.

Transcripts from colleges or universities outside the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. This documentation is the responsibility of the applicant and must be included as part of your application materials. Failure to provide a transcript or credential evaluation report may result in your application being rejected and you will not be able to continue in the selection process for this announcement.

Preferred Qualifications and Competencies:

The exceptional candidate will possess these identified knowledge, skills, abilities, and competencies:

• Preference will be given to those candidates with previous State Service related to the work assigned to the position.
• Professional experience managing multiple operational programs simultaneously.
• Professional experience supervising professional staff in a government, regulatory, compliance, or legal environment.
• Professional experience interpreting and applying state statutes, administrative rules, or regulatory requirements.
• Professional experience managing complaint review, investigative, enforcement, compliance, consumer protection, or fraud prevention programs.
• Knowledge of business entity filings, Uniform Commercial Code (UCC) processes, administrative law, or consumer protection laws.
• Professional experience overseeing public-facing data programs, open data initiatives, business intelligence programs, or data governance efforts.
• Professional experience working with data publication platforms, dashboards, reporting tools, or data quality programs.
• Professional experience managing vendor relationships involving technology, analytics, or public data services.
• Professional experience participating in procurement, RFP evaluations, vendor selection, or contract negotiations.
• Professional experience overseeing fiscal compliance and expenditure monitoring.
• Professional experience serving as a contract manager.
• Professional experience developing and managing program budgets.
• Professional experience presenting to executive leadership, boards, public stakeholders, or elected officials.
• Professional experience coordinating with multiple agencies and external partners.
• Professional experience developing public-facing communications, training materials, or educational resources.
• Professional experience handling escalated customer concerns involving complex regulatory or compliance issues.
• Experience with Business Fraud, and best practices for reporting and logging information.
• Familiarity with the legislative process.
• A commitment to equity, diversity and inclusion and the creative ability to break down barriers by generating new ways to represent diverse people, opinions, and ideas.
• Competencies to include: Leadership/Supervision • Strategic Thinking • Stress Management and De-escalation • Team Building • Collaboration & Coordination • Problem-Solving Skills • Technical Skills • Communication Skills • Regulatory Knowledge • Forward Thinking • Decision-Making Skills • Data Fundamentals • Confidentiality • Committed to Advancing a Diverse and Inclusive Perspective

If you do possess any of the above knowledge, skills, and abilities, please specifically include the details on your application, as this information will be used to assess your qualifications and may be used to determine a top group of applicants.

CONDITIONS OF EMPLOYMENT:

• Travel may be required for professional development/training opportunities, community outreach and development opportunities, for the planning and implementation of BIC initiatives, or as requested by supervisor to fulfill job duties.
• This position will be required to successfully pass a criminal background check.
• Must be a Colorado resident at the time of application.
• The Department of State does NOT offer sponsored Visa for employment purposes.

Completing the Application

Only the information provided in the application will be reviewed and used by a Human Resources Specialist to determine whether an applicant meets the minimum qualifications for the position. Resumes, cover letters, and responses to supplemental questions will not be reviewed or considered during this determination.

Your application should clearly describe your relevant experience, qualifications, accomplishments, and work products as they relate to the position's duties and the required minimum and preferred qualifications. Only applicants who meet the minimum qualifications will advance to the next stage of the selection process.

• The minimum qualifications listed in the announcement are NOT optional.
• Cover letters and resumes WILL NOT be accepted or reviewed in lieu of the official State of Colorado application form but may be attached as supplemental information.
• Part-time work experience will be prorated.

If it is determined that you meet the minimum qualifications, any comparative analysis processes used to identify a top group for further consideration will involve a review and rating of the information you submit, which could include your application, responses to supplemental questions, work samples, phone screen responses, written question responses, structured interview responses, and any other method determined to be valuable in identifying a top candidate.

Please answer the supplemental questions on the application completely and thoughtful