Experience with global service organizations and service contracts
Ability to manage diverse customer expectations across countries
Excellent written and verbal communication skills
Detail-oriented with a knack for understanding complex service nuances
Analytical self-starter with strong attention to detail
Solid understanding of sales and project execution processes
Strong organizational and problem-solving skills, capable of handling multiple complex projects
Responsibilities
Lead bid preparation for PV and BESS projects in North America
Coordinate non-standard contract terms with the Sales team
Review service pricing and create standard offers for bids
Collaborate with legal and service departments on contract requirements
Identify best practices and recommend process improvements
Present final contracts to the Service organization
Collaborate on new market opportunities and service offers
Prepare reports for senior management on service performance
Benefits
Competitive benefits package and employee programs
Strong personal and company growth opportunities
Full Job Description
The Position:
The Business Development Manager - Service position is a remote position that plays an important role with this rapidly growing company. This is a very dynamic and fast-track position and will be the key member of Service team.
Essential Duties and Responsibilities:
Lead preparation of bids for Sungrow customers in North America for PV and BESS projects, offering service contracts such as O&M contracts, SLAs, LTSAs and MSAs
Coordinate with Sales team non-standard terms within the contracts
Review Service prices with Service Management team and create standard price offers for bids
Coordinate with legal, service and O&M departments on any special requirements for service contracts for PV and BESS
Work with other members of Service and Sales to identify best practices and recommend process changes that will improve effectiveness of the process
Present final contract to the Service organization to be able to achieve the contract requirements
Collaborate with the Service team on new markets, and possible service offers
Prepare monthly, quarterly, and yearly for Service senior management
Qualifications:
Familiar with global service organization and service contracts
Be able to manage customer in different countries with different expectations
Great communications skills (written and oral)
Detail-oriented with ability to understand nuances of opportunities and dependent services
Analytical self-starter with strong attention to detail
Good understanding of sales and project execution process
Strong organizational and problem-solving skills; able to work on multiple complex projects in diverse areas
Requirements:
A business degree with a certain affinity to technology/energy or an engineering background with a commercial focus
Ideally you have worked in a similar role for approximately 5 years
Fluency in Spanish and/or Chinese is a plus
Creative and passionate person with upbeat spirit and "Yes, we can" mentality
Proactive, dynamic and task-oriented
Compensation:
Compensation commensurate with experience
Competitive benefits package and employee programs
Strong personal and company growth opportunities
For candidates in the states of California, Colorado, New York and Washington, the anticipated annual base salary for this role is between $90,000 - $135,000 This range does not include any other compensation components or other benefits that an individual may be eligible for. The base salary offered is dependent upon several factors, including but not limited to job-related skills, qualifications, experience, education, location, or other factors related to the role.
