Job DescriptionBusiness Development Manager - Location: Plano, Texas or Torrance, California
- 2-3 days/week onsite
- Base $110k-$130k; OTE $300k
- Occasional travel to CA
Position SummaryThe Business Development Manager (Outside Sales) drives revenue by selling managed IT, cloud, cybersecurity, and compliance services to clients in the field, managing key accounts, and expanding business through prospecting, presentations, and relationship building. This role involves market analysis, strategic planning, and consistently hitting sales targets while ensuring client satisfaction and retention. This individual is expected to be a professional, energetic, hands-on partner who is able to work independently with little or no supervision, representing with credibility and integrity across assigned market.
Areas of Responsibility - Developing & Executing the Sales Plan
- Selling & Managing Business Development
- Strategy & Planning
- Reporting & Communication
- Product Expertise
Essential Functions - Developing and Executing the Sales Plan: Execute the agreed-upon sales plan, including cross-selling and upselling of services to new and existing clients.
- Prospecting & Sales: Identify new leads, contact potential clients, conduct product demos, and attend trade shows.
- Account Management: Build strong client relationships, understand their needs, and ensure satisfaction with tailored solutions.
- Strategy & Planning: Develop and execute sales strategies, analyze market trends, and identify opportunities.
- Reporting & Communication: Generate sales reports, track performance, and communicate with management and internal teams.
- Product Expertise: Effectively communicate product features and benefits and assist clients with product selection.
General Duties and Responsibilities - Handle inquiries and requests from internal and external customers and address their needs.
- Stay on top of accounts, making sure they receive services that are within their budget and meet their needs.
- Meet with other team members to discuss progress and find new ways to improve business.
- Generate progress reports for clients and senior leaders within the organization.
- This role will be exposed to highly confidential internal and client information and will be subject to additional confidentiality requirements.
Supervisory Responsibilities - role has no supervisory responsibilities.
Systems & Tools - Proficiency with the following systems and tools is required or strongly preferred:
- HubSpot-plus, ConnectWise CRM (pipeline management, activity tracking).
- Microsoft 365 - Outlook, Teams, Word, Excel, PowerPoint.
- Proposal and quoting tools - strongly preferred.
- Sales engagement and prospecting tools.
- Video conferencing and virtual presentation tools (e.g., Zoom, Microsoft Teams) for client meetings and demos.
Experience Requirements - Minimum of 3-5 years of outside B2B sales experience, ideally within an MSP, IT services, SaaS, or B2B technology environment.
- Demonstrated track record of prospecting, developing, and closing net-new business and consistently meeting or exceeding sales targets.
- Experience managing a territory or book of accounts, including renewals, cross-sell, and upselling opportunities.
- Comfort and confidence presenting to business owners, executives, and technical decision-makers.
- Experience using CRM (HubSpot, ConnectWise, Salesforce, or comparable) to manage pipeline and report on activity.
Licensing Requirements - driver's license and reliable transportation required for regular travel to client sites throughout the LA/OC County market.
- requires at least 60% of travel
Education Requirements - Bachelor's degree in Business, Marketing, or a related field preferred but not required.
- Equivalent combination of education and directly relevant outside sales experience will be considered in lieu of a degree.
