Location: Pinch A Penny Administration - 6385 150th Ave N., Clearwater, FL 33760
Job Summary:The Business Development Manager, Sun Wholesale is responsible for increasing sales and gross profit by building stronger relationships with Pinch A Penny franchisees and earning a greater share of their purchases. This role develops and manages a Key Account Program focused on high-volume franchisees, identifying business needs, sales opportunities, and service improvements that support both franchisee success and company growth. The Sales Manager also leads and develops the in-house Customer Service team, ensuring clear service standards and a consistent, high-quality customer experience.
Responsibilities:Sales & Key Account Management
- Develop and manage a Key Account Program with defined growth objectives and account plans.
- Build strong relationships with franchise owners and teams.
- Analyze purchasing trends and identify opportunities to increase sales and gross profit.
- Conduct sales calls, store visits, business reviews, and product presentations.
- Provide product recommendations, pricing support, and follow-up.
- Identify opportunities to convert purchases from outside distributors to Sun Wholesale.
Program Development & Business Support
- Partner with internal departments to develop programs that support franchisee success and
- business growth.
- Evaluate new products, promotions, and service initiatives.
- Share customer insights, market trends, and competitive intelligence.
Customer Service Leadership
- Lead, coach, and develop the Customer Service team.
- Establish service expectations and drive process improvements.
- Serve as an escalation point for customer concerns.
- Align customer service activities with sales priorities.
Administration & Reporting
- Maintain customer records and CRM activity.
- Track account performance, opportunities, and gross profit objectives.
- Provide reporting and recommendations to leadership.
Requirements:- 5+ years of B2B sales, account management, business development, or wholesale distribution experience.
- 2+ years of leadership experience.
- Proven ability to grow customer relationships and deliver measurable sales results.
- Strong communication, negotiation, coaching, and analytical skills.
- CRM and Microsoft Office experience.
- Wholesale distribution, pool industry, or franchise experience preferred.
- Ability to travel and maintain a valid driver license.
Bilingual, Military, Military Spouses and Veteran applicants are strongly encouraged to apply! We understand the uniqueness of hiring military personnel and veterans and will support him/her in the time of duty or with the transition into new civilian professions.
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