Expert knowledge of dealership systems and credit processes
Advanced understanding of auto dealer and indirect lender relationships
AFIP Certification preferred
Proficient in Microsoft Office and familiar with Salesforce software
Strong selling and negotiation skills
Responsibilities
Deliver on account strategy and meet timeline metrics
Identify new market opportunities and assess competitive products
Assist in acquiring and maintaining new lender accounts
Develop existing lender relationships and provide sales support
Engage with clients through various communication channels to close sales
Increase application volume within RouteOne dealerships
Collect dealer and lender feedback to inform product improvements
Benefits
Remote, field-based role with flexible work arrangements
Opportunity for regular in-person dealership visits
Significant travel opportunities within assigned territory
Engagement in industry conferences and trade shows
Support for professional development and training
Full Job Description
The Business Development Manager (BDM) will be expected to grow revenue and manage account relationships within automotive dealers in the Ontario Rural area, based out of [a] North of Toronto into Barrie, [b] East of Toronto Pickering/Oshawa or [c] West of Toronto. This position will act as the primary RouteOne "in-market" contact point for both lenders and dealers. Our Business Development Manager must possess a sound understanding of dealership systems, credit processes, and online products as well as an ability to execute sales strategy, generate sales reports, and identify opportunities to increase sales volume while ensuring service levels are met.
Job Responsibilities
Deliver on account strategy including meeting all timeline metrics for each account.
Become the source for identifying new opportunities within the market and assessing competitive products and services.
Assist in acquiring new lender accounts.
Develop existing lender relationships and provide lender field sales support and training.
Engage with clients in person, over the phone and Internet (e.g., chat, email, video conferencing, etc.) to close sales and support training.
Increase application volume within RouteOne dealerships.
Increase volume/revenue of eContracting, Credit Bureaus, DMS Integration, and other dealer-facing functionalities (ID verification, etc.)
Collect feedback from dealers and lenders and become the "Voice of the Customer;" feeding the product improvement cycle.
Represent RouteOne at conferences and trade shows as required.
Assist in RouteOne deployment activities.
Develop and maintain a contact plan for all accounts.
Develop and maintain a work plan and document all activities (CRM)
Maintain an open line of communication with internal teams including reporting account status on a regular basis.
Respond to client inquiries and offer guidance on appropriate products and services.
Completes moderately complex sales with minimal supervision.
Deliver on assigned sales goals.
Engage with clients to close sales and support training.
Identify new opportunities and assess competitive products and services.
Assist in acquiring and maintaining new lender accounts.
Respond promptly and effectively to client inquiries.
Create and present advanced cost analysis reports for dealerships and dealer groups.
Perform comprehensive analyses of customer data and workflows and recommend solutions.
Maintain safety, security, and privacy standards throughout all areas of responsibility.
Knowledge
Expert knowledge of dealership systems, credit processes, and online products.
Advanced understanding of auto dealer and indirect lender processes and relationships.
Thorough understanding of dealership technology including internet B2B commerce.
Thorough understanding of dealership F&I processes/workflows (including relevant variations) and how F&I interacts with other dealership departments and operations.
AFIP Certification.
Skills
Proficient in Microsoft Office products including but not limited to Microsoft Word, PowerPoint, Excel, Outlook and Visio.
Familiar with Salesforce software.
Abilities
Able to build relationships both within and across organizations
Excellent communication skills (oral, written, and listening)
Strong selling and negotiation skills
Exceptional group presentation skills
Ability to work both independently and in a team environment
Able to complete moderately complex sales with minimal supervision
Ability to obtain a working understanding of company products/services
Other Essential Requirements
Bachelor's degree or equivalent experience
Must have access to reliable transportation and a valid driver's license
This is a remote, field-based role requiring regular in-person dealership visits and significant time in the assigned territory. Administrative work may be completed from a home office, with regular overnight travel for business trips requiring more than two hours of driving from the employee's home base and required sales meeting travel.
6+ years of sales experience
About RouteOne
RouteOne is a joint venture between Ally Financial, Ford Motor Credit Company, TD Auto Finance, and Toyota Financial Services. The company provides a comprehensive suite of financing tools and services to dealerships and their customers. RouteOne's platform allows dealers to submit credit applications, obtain credit reports, and contract with finance sources. The company also offers a variety of other services, including eContracting, compliance tools, and reporting and analytics.
