General Description and Primary Role:

We are seeking a highly driven and strategic Business Development Manager who is passionate about building meaningful client relationships. This role is responsible for driving measurable growth across new business, existing accounts, and overall market presence. You will assist with our go-to-market approach, build a structured and repeatable pipeline, and lead opportunities from initial conversation through to close and expansion.

This is not a passive leadership role. You will be hands-on in prospecting, relationship development, and deal execution while also building the structure, discipline, and accountability required to scale growth long term.

You will work closely with service delivery to ensure we are aligned on client expectations, delivering value, and identifying opportunities to deepen relationships. Success in this role means building strong relationships, and creating a clear, repeatable growth model.

This role is ideal for someone who:

• Takes ownership of outcomes and is accountable to targets
• Believes that strong relationships drive long-term growth
• Is comfortable balancing business development with account management
• Prefers building structure and process where it does not yet exist
• Leads with integrity, putting client needs ahead of short-term wins
• Brings discipline, clarity, and consistency to how growth is managed

Responsibilities by Function

Account Management & Growth

• Build and maintain strong, trust-based relationships with existing clients
• Take the time to understand each client's business, environment, and long-term goals
• Identify and pursue growth opportunities that align with client needs
• Conduct regular account reviews to reinforce value and identify future opportunities
• Act as the primary relationship owner, working closely with service delivery to ensure consistent client experience

New Business Development

• Define and execute the company's go-to-market approach
• Build relationships in the community through networking, referrals, and events
• Identify, qualify, and develop new opportunities from initial conversation through close
• Communicate our value in a way that aligns with each prospect's business priorities
• Build a pipeline that supports consistent and predictable growth

Sales & Operational Execution

• Build, refine, and own the sales process and pipeline structure
• Maintain discipline in how opportunities are managed and advanced
• Lead pricing, scope, and proposal discussions in alignment with internal teams
• Maintain accurate forecasting and visibility into pipeline health
• Establish reporting and metrics that support accountability and decision-making

Leadership

• Lead the growth function with accountability, structure, and alignment to company values
• Contribute to enhancing the "Corporate Networks Way" in how we grow and manage client relationships
• Work cross-functionally to ensure alignment between sales, delivery, and client expectations

Key Attributes:

• Strong relationship-building and communication skills
• High level of ownership and accountability
• Ability to balance long-term relationship building with short-term targets
• Structured and disciplined approach to managing pipeline and priorities
• Comfortable working in an environment where systems are still being built and refined
• Ability to collaborate across teams and align on shared outcomes
• Focus on continuous improvement and building scalable processes

Education and Experience Requirements:

• Bachelor's degree in Business, IT, or related field
• 3-5 years of business development experience, preferably within an MSP or service-based environment
• Experience building or improving sales processes and growth structures
• Demonstrated success managing both new business and existing client relationships
• Valid Alberta Driver's License

Compensation and Benefits:

• Competitive salary based on experience and qualifications
• Comprehensive health, dental, and vision benefits
• Performance based incentives
• A values-driven culture focused on long-term success, for both our clients and our team